
When the BlackBerry Enterprise Server crashes, the BlackBerry Messaging Agent writes an empty stack trace to
its log file. (DT 771491)
SMS log files truncate the first two characters from email addresses in the To field. (DT 711626)
If you trigger a stack trace for the BlackBerry Messaging Agent on a 64-bit Windows Server® using a 32-bit
application, the stack information does not include the threading context. (DT 597288)
The location of each user’s Tasks should be listed as each user’s mail file in the BlackBerry Messaging Agent log
file, but instead the location is blank in the BlackBerry Messaging Agent log file. (DT 401077, SDR 301360)
You cannot configure the logging for the BlackBerry Mail Store Service. (DT 235409)
The log files for the BlackBerry Mail Store Service are automatically deleted after 14 days. (DT 231153)
Workaround: In the Windows® registry, change the DebugLogMaxDailyFileAge value for the BlackBerry Mail Store
Service.
On a computer that hosts a BlackBerry Administration Service, the BlackBerry MDS Application Console might lock
the log file for the BlackBerry MDS Application Console and the log file cannot be archived or removed. (DT 187802)
Organizer data synchronization known issues
If you change the organizer data mapping at a global level, the BlackBerry® Enterprise Server no longer synchronizes
contacts, memos, and tasks for user accounts that are already activated. (DT 1396390)
Workaround: Consider any of the following workarounds:
• For users who are experiencing this issue, instruct them to delete the Sync service book.
• Change organizer data mappings for specific users, but not at the global level.
When synchronizing organizer data for a BlackBerry device user, the BlackBerry Enterprise Server crashes. (DT
1271859)
If a user saves a draft PIN message but doesn't send it, the PIN log files write random user accounts in the TO, CC,
and BCC fields. (DT 1053080)
If you set the owner name and information for a device, the BlackBerry Enterprise Server does not synchronize
the information with the device. (DT 1039176)
If you change one of the global mappings for organizer data synchronization and create a new address book contact
from a BlackBerry device and IBM® Lotus Notes®, wireless address book synchronization stops working. (DT
990409)
Release Notes
Organizer data synchronization known issues
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