
In certain circumstances, the BlackBerry Dispatcher removes user accounts and then re-adds them at a later time.
(DT 403695)
BlackBerry Enterprise Server Alert Tool known issues
In certain circumstances, on Windows Server® 2008 operating systems, BlackBerry® Enterprise Server version 5.0
alert console messages are not supported. (SDR 281079)
BlackBerry Mail Store Service known issues
If your environment includes a large user directory, and you refresh the user directory using the BlackBerry®
Administration Service, the BlackBerry® Enterprise Server can crash. (DT 1338122)
The BlackBerry Enterprise Server only makes contact databases available for BlackBerry device users if the user's
name explicitly listed in the ACL or if the Default access level grants the permission. The user cannot view a contact
database on the device if the user is member of a group with the appropriate ACL. (DT 1200410)
It can take longer than expected to receive email messages on a BlackBerry® 9300 smartphone. (DT 1121063)
In certain circumstances, a null value might be passed to MailStoreDomino:GetServersList as the list of available
servers, causing the server to stop responding. (DT 892790)
In an environment that includes multiple IBM® Lotus® Domino® domains that are cross-certified, when you add a
user account in the BlackBerry Administration Service using the "Add user from company directory" option, the
BlackBerry Administration Service does not create the user account correctly and the user cannot log in to
BlackBerry® Web Desktop Manager. (DT 619027)
Workaround:
1. Verify that all Lotus Domino servers and address books are added in the BlackBerry Administration Service.
To do so, in the BlackBerry Administration Service, go to BlackBerry Solution topology > Component view >
Email > <Instance_Name>.
2. Remove and add the user account again.
The BlackBerry Mail Store Service only populates Lotus Domino servers that are in the same Notes Named Network
in the BlackBerry Configuration Database. This means that if you try to change the Location - server field in the
Organizer data synchronization options in the BlackBerry Administration Service, the BlackBerry Administration
Service only displays the Lotus Domino servers that are in the same Notes Named Network as the BlackBerry Mail
Store Service in the list. (DT 579807)
Release Notes
BlackBerry Enterprise Server Alert Tool known issues
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