
If you change the SRP ID to an invalid ID and then change the SRP ID again to a valid ID, the BlackBerry Policy Service
does not send the valid ID to the device and the device only receives the invalid ID. (DT 598250)
If an administrator saves an invalid BlackBerry® Enterprise Server SRP, despite a warning in the BlackBerry
Administration Service, and then changes the SRP to a valid SRP, the service books with the valid SRP are never
sent to the devices and the devices cannot send or receive email messages. (DT 403634)
The BlackBerry® Enterprise Server returns out-of-office messages when a user sends a duress message from a
BlackBerry device. (DT 263970)
BlackBerry Router known issues
If the BlackBerry® Router cannot make an SRP connection because it cannot open a port, the BlackBerry Router
writes the error message "EVENTMSG="No one ready to listen" to the log file in an excessive manner. (DT 1053544)
Workaround: Reset the logging level of the BlackBerry Router.
If too many log files exist on the computer that hosts the BlackBerry Router, when you restart the computer, the
BlackBerry Router does not start automatically. (DT 834770)
Workaround: Remove older log files from the computer and start the BlackBerry Router manually.
The BlackBerry Router writes the following log message to its log file, but there is insufficient information about
the MaxServiceQueueSize registry key: "Pausing service receiver. Maximum relay session send queue size
exceeded. Service: S47613137. Current relay send queue size: 18268. Max relay send queue size: 10240.To change
the maximum queue size limit set the following DWORD value in the registry: HKEY_LOCAL_MACHINE\SOFTWARE
\Research In Motion\BlackberryRouter\MaxServiceQueueSize=[New Limit MB]". (DT 612937)
If you change the SRP Host Port (Outbound) value in the BlackBerry Configuration Panel and restart the BlackBerry
Router, the BlackBerry Router starts using the port you configured rather than the default port (3101). (DT 541717)
Workaround:
1. Open the BlackBerry Configuration Panel.
2. Verify the SRP address and SRP host port information.
3. Change the BlackBerry Service Connection Port to another port number (for example, 3105) and click Apply.
4. Change the BlackBerry Service Connection Port back to 3101 and click Apply.
5. Restart the BlackBerry Router.
Release Notes
BlackBerry Router known issues
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