Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Bedienungsanleitung PDF herunterladen (Seite 53)

When the SRP thread stops responding, the BlackBerry Controller does not restart the threads and messages

cannot be delivered to the device. (DT 445451)

Workaround: Restart the BlackBerry Controller.

In certain circumstances, the BlackBerry Messaging Agent attempts to delete memory handles that it did not create

and writes the "Assertion failed: Deleted Memory handle which we did not allocate" error message to the log file.

(DT 403648)

The average message latency (the average length of time between the message arriving on the mail server and

the delivered message appearing on the user's device) is not calculated correctly. An event error 40181 appears

in the log file every 15 minutes. (DT 403553)

In certain circumstances, when a user uses a device to send email messages that contain HTML and rich content,

the email messages do not display on the recipients' devices. (DT 403549)

In certain circumstances, if an email message contains graphics, the device does not display the graphics and the

"Assertion failed: Deleted MEMHANDLE handle which we did not allocate" error message appears in the BlackBerry

Messaging Agent log file. (DT 403542)

In certain circumstances, users receive email messages in a different order than how they arrived in the messaging

server. (DT 403427)

In certain circumstances, if you reactivate a user account, the BlackBerry Messaging Agent cannot synchronize the

user’s address book or journal over the wireless network. (DT 403206)

Workaround: Connect the device to a computer that can access the BlackBerry Administration Service and

populate the user’s address book and journal. The user’s address book and journal will successfully update over

the wireless network.

When a user changes the email address of a contact on a device, the update does not synchronize to Lotus Notes.

(DT 401884)

Workaround: Use Lotus Notes to change the email addresses of contacts.

After you move a user to a new BlackBerry Enterprise Server, organizer data synchronization does not occur. (DT

401036)

Workaround: Restart the BlackBerry Controller to restart the BlackBerry Messaging Agent.

If a user forwards a message with a .wav file attachment, the recipient cannot open the attachment on the device

if support for rich-content email messages is turned on for the device. (DT 400595, SDR 218023)

Workaround: Turn off support for rich-content email messages for the device.

Release Notes

BlackBerry Messaging Agent known issues

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Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Bedienungsanleitung Seite 53