
If a user clicked an alarm in the BlackBerry device dashboard that did not include a message (because it was
deleted), the BlackBerry device dashboard stopped responding. (DT 643050)
When you clicked a message icon for an alert message, the BlackBerry Monitoring Service did not redirect you to
the message. Instead, it redirected you to the first page of messages. (DT 620179)
The BlackBerry Monitoring Service did not update dashboard user items when the UserPollMax count was
aggregated because the BlackBerry Monitoring Service did not retrieve the user properties every polling cycle. (DT
615480)
When you deleted a connection threshold, the BlackBerry Monitoring Service displayed the "Unable to delete the
threshold" error message, even though it did delete the connection threshold. (DT 597370)
You could not import the .mib file included with the BlackBerry Enterprise Server into an MIB browser. (DT 537475)
When you created a report for uninitialized user accounts, the report indicated that the User name field was sorted
in descending order even though the user name field was sorted in ascending order. (DT 536927)
When the BlackBerry Administration Service stopped, the BlackBerry Monitoring Service console displayed a
JavaScript® error. (DT 536608)
Syntax errors were reported if you attempted to compile the BLACKBERRYSERVERMIB-SMIV2_Compat.mib file
using the smi2smir.exe command. (DT 501146)
When you generated a custom report, the report was missing statistics data for several components. For example,
reports were missing statistic data for the BlackBerry Attachment Service, BlackBerry Policy Service, BlackBerry
Controller, BlackBerry MDS Integration Service, BlackBerry Collaboration Service, BlackBerry Router, and
BlackBerry Synchronization Service. (DT 509136)
If you configured the BlackBerry Monitoring Service console to use DST, the BlackBerry Monitoring Service console
displayed the message time stamps as one hour after the alarm panel message time stamps. (DT 347442, SDR
362633)
If you did not type a value in the SNMP community name field and clicked Test Configuration Settings, the
BlackBerry Monitoring Service displayed an exception error message. (DT 231065)
In certain circumstances, the total user count in the BlackBerry Monitoring Service dashboard was not accurate.
(DT 155295)
You could not change the high availability scope of a BlackBerry Enterprise Server component after you added a
threshold on a BlackBerry Enterprise Server component that used load balancing (the BlackBerry Router, BlackBerry
Administration Service, and BlackBerry MDS Integration Service). (SDR 294739)
Release Notes
BlackBerry Monitoring Service fixed issues
20
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