
When a BlackBerry device user views an email message that is formatted in badly formed HTML, the email message
might be truncated. (DT 1007016)
If you add a BlackBerry device user from an IBM Lotus Domino server that contains an umlaut sign in the name
(for example, ü), the BlackBerry Messaging Agent cannot initialize the user. (DT 992387)
The BlackBerry Enterprise Server does not deliver email messages to a standby instance of a Lotus Domino server
in another domain when the primary instance of a Lotus Domino is unavailable. (DT 969288)
Workaround: You can create connection documents on the BlackBerry Enterprise Server and the standby instance
of the Lotus Domino server which schedules mail routing and results in email messages being routed to the other
domain. Note that this may result in delays in the delivery of email messages.
When a Lotus Domino server is unavailable, users lose their public folder contacts on their devices. (DT 960509,
DT 960502)
If you attempt to migrate a user using the BlackBerry Enterprise Transporter, the migration fails. (DT 914268, DT
484418)
Workaround:
1. Click Start > Run.
2. Type regedit.
3. Perform one of the following actions:
• If you are running a 32-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Research
In Motion\BlackBerry Enterprise Server\Dispatcher.
• If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\SOFTWARE
\Wow6432Node\Research In Motion\BlackBerry Enterprise Server\Dispatcher.
4. Create a DWORD key named DbCheckIntervalSec.
5. Change the value of the key to a low value (for example, 10) which should reduce the number of failures.
6. Restart the BlackBerry Dispatcher service.
Note that this registry setting value should be removed or changed after the BlackBerry Enterprise Transporter
migrates the user to eliminate needless database traffic.
If a user clicks on an inline image in a rich text email message on the device, the user does not receive consistent
results. For example, the user sometimes views the correct short menu, receives a “Continue to nullunid.txt?”
message, or receives the following error message: "The protocol specified is not supported by the handheld. Please
try a different URL". (DT 903903)
In certain circumstances, a valid email message that arrives in the Inbox is processed but the message is assigned
MessageState="10" and is not sent to the device. (DT 862331)
Release Notes
BlackBerry Messaging Agent known issues
48
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