
The description for the Alert component in the BlackBerry Administration Service is incorrect. It should read: The
Alert Service is used to monitor the Windows Event Log™ for events of configurable severities. (DT 855011)
If you have permissions for View an IT Policy and View a Component, you are able to select "Edit" even though
you cannot actually complete any changes. (DT 852223)
When you add or remove users, the BlackBerry Administration Service does not update the list of BlackBerry®
Client Access License instances accordingly until the next day. (DT 849107)
You cannot assign a group to the user that is currently logged in to the BlackBerry Administration Service. (DT
840611)
If you use Mozilla® Firefox® as the browser for the BlackBerry Administration Service, you cannot select a value
for Service Group when you change the configuration sets for the BlackBerry MDS Connection Service. (DT 840327)
Workaround: Use Windows® Internet Explorer®.
You cannot change the settings for the private contact folder if the user created another folder named "Contacts"
that appears earlier in the alphabetical list of folders. (DT 814782)
Workaround: Rename the folder called "Contacts" that was created by the user, or move it into a folder that
appears after the default Contacts folder in the alphabetical list of folders.
In some circumstances when you upgrade the BlackBerry Enterprise Server from 5.0 to 5.0 SP2 or later, the
BlackBerry Administration Service fails to start because of a blank cluster-service.xml file. (DT 810830)
Workaround: Replace the cluster-service.xml file with a copy of the file. Restart the BlackBerry Administration
Service.
For organizations with a very large number of license keys (several thousand BlackBerry CAL instances), when you
try to manage the license keys using the BlackBerry Administration Service, the browser times out or becomes
unresponsive. (DT 810241)
When the BlackBerry Administration Service pushes a software upgrade to devices, for an existing application, the
software installation fails because the existing version of the application must be removed from the device first.
(DT 807092)
Workaround: Disallow the old version of the application and wait a sufficient amount of time for the BlackBerry
Administration Service to apply the command and for the user to reset the device before pushing the new version
of the application.
If you assign two BlackBerry Device Software updates to a user within a short period of time, some task
reconciliation conflicts might occur and the second update might not complete successfully. (DT 774615)
Release Notes
BlackBerry Administration Service known issues
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