
If a user receives an email message that was forwarded from a Novell® GroupWise® user, when the user opens
the message on a device and selects "More" or "More All", the following error message displays and the user
cannot view the original message: "Error formatting More Result for device, or not enough data to send". (DT
834647)
In certain circumstances, the BlackBerry Messaging Agent stops responding while processing messages for a user
mailbox. (DT 821883)
If a user receives a Notes Native Encryption email message and the user does not have an ID file in the mail file,
the email message is deleted and a file with the date and time of the email message appears in the trash folder
of the mail file.
Workaround: Import the ID file into the user's mail file to support Notes Native Encryption on the device. (DT
818659)
When you move a user account using the BlackBerry Enterprise Transporter from a BlackBerry Enterprise Server
pair, high availability does not work for the BlackBerry Enterprise Server pair. (DT 773527, DT 760017)
If a device user sends an email message from the device but the user's mailbox is over quota, the device incorrectly
indicates that the message is sent. (DT 765940)
In some cases, email messages sent from devices are encoded using binary instead of base64. The incorrect
encoding can result in validation software rejecting the email messages. (DT 761410)
When you stop the BlackBerry Enterprise Server, the BlackBerry Enterprise Server might still attempt to process
system statistics, which can cause the BlackBerry Enterprise Server to crash. (DT 716687)
The following log entries in the BlackBerry Messaging Agent log file show up when you set the logging level to
informational, even though they are debug level messages: 40015, 40375, 40352, 40429, 45058, 40057, and 40243.
(DTs 685401, 685389, 685361, 685354, 685345, 685343, and 685331)
When the BlackBerry Enterprise Server synchronizes a large address book, it might use more memory than
expected and might reinitialize the synchronization process. (DT 616546)
Workaround: Remove unnecessary contacts from the address book.
If a Lotus Notes user replies from a device to a message sent from Microsoft® Outlook®, the recipients cannot
open the message using Lotus Notes. (DT 602743)
Workaround: Instruct senders to send messages in opaque format.
If users create new folders on the device using Japanese characters, the folders are not synchronized to the users'
email applications. (DT 596277)
The BlackBerry Messaging Agent might stop responding because it caches too many unread messages. (DT 587607)
Release Notes
BlackBerry Messaging Agent known issues
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