Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - MIGRATION GUIDE Installationsanleitung

BlackBerry Enterprise Server for IBM Lotus DominoVersion: 5.0Upgrade Guide

Hardware requirements: BlackBerry Enterprise Server3The following are requirements for a BlackBerry® Enterprise Server and the BlackBerry Enterprise S

System requirements4For information about calculating hardware requirements, visit www.blackberry.com/go/serverdocs to see the BlackBerryEnterprise Se

Item RequirementDIIOP task running In your organization's environment, an IBM Lotus Domino server running the DIIOPtask and, if you are using IBM

Item Requirement• IBM® Lotus® Domino® Internet accounts and passwords for BlackBerry WebDesktop Manager users• all user accounts located on the same I

Item Requirement• a separate database server for the mirror database• static port with the same port number for both database servers• Microsoft SQL S

System requirements: BlackBerry Collaboration ServiceItem Requirementoperating system Any of the following operating systems:• Windows Server® 2003 SP

Item RequirementRSA® Authentication Agent To support enhanced network authentication, RSA® Authentication Agent version5.0 for Windows®memory One of t

Item Requirement• Windows Server 2003 R2• Windows Server 2003 (64-bit)• Windows Server 2003 R2 SP2 (64-bit)• Windows Server® 2008 or later• Windows Se

Item Requirementbrowser settings To support BlackBerry® Web Desktop Manager, the following conditions must bemet:• the BlackBerry Web Desktop Manager

System requirements: FirewallTo install the BlackBerry® Enterprise Server, a firewall or proxy firewall with the following conditions:• exclusive use

SWDT561575-561575-0330020419-001

Item Description• cross-certification established between the messaging servers and directoryservers in other domainsSNMP monitoring The BlackBerry En

Preupgrade tasks5Configuring a messaging environmentConfigure a group for the BlackBerry Enterprise ServerYou must configure a group named BlackBerryA

You can create the BlackBerry Configuration Database by installing a BlackBerry Enterprise Server instance or BlackBerryAdministration Service instanc

• If you create the BlackBerry Enterprise Server databases on the same computer as the BlackBerry Enterprise Server andthe computer already hosts a Mi

• PasswordResolving IT policy and application control policy conflicts in a mixed versionenvironmentIn BlackBerry® Enterprise Server versions earlier

Back up the BlackBerry Configuration Database1. Copy the BlackBerry® Enterprise Server installation media to the database server that hosts the BlackB

Parameter DescriptionThe default user name is sa.[-P] <password> This parameter specifies the password that you use for for database authenticat

Find the LDAP information that the BlackBerry Administration Service requiresYou can use the ldp support tool to access the domain controller in your

If the user accounts in your organization's environment are stored in more than one domain in a Microsoft® Active Directory®forest, you must conf

5. Import the data into the BlackBerry MDS Integration Service database.After you finish: To migrate user accounts to the BlackBerry MDS Integration S

Contents1 Overview: BlackBerry Enterprise Server...

pool name that you specified during the installation process in the URLs for the BlackBerry Administration Service console andBlackBerry Web Desktop M

• You must have permission to manage the DNS.• If you configure DNS round robin, you must configure clients to resolve the DNS name into a list of IP

2. Expand SQL Native Client Configuration.3. Right-click Aliases. Click New Alias.4. In the Alias Name field, type the database server name.5. In the

Application BlackBerry Enterprise Server components that the application isinstalled withMicrosoft® XML Parser version 6.0.1 all components except the

Upgrading the BlackBerry Enterprise Server software byusing the in-place upgrade process6Using the in-place upgrade process, you can upgrade the Black

6. In the Database information dialog box, verify the names of the database server and existing BlackBerry ConfigurationDatabase.7. In the Advanced da

• You can type the name and password for the administrator account that has permissions to log in to and search theLDAP server. You can type the name

Upgrade the BlackBerry Enterprise Server instances that you configured fordisaster recoveryIf you configured the BlackBerry® Enterprise Server instanc

Upgrading the BlackBerry Enterprise Server using thecutover upgrade process and upgrade the existingBlackBerry Configuration Database7Using the cutove

5. Open the BesMgmt.cfg file in a text editor.6. Change the file to include information that is specific to your organization's environment.7. Sa

Specifying permissions when connecting to the BlackBerry Enterprise Server databases using Windowsauthentication...

Property DescriptionBy default, this folder is located in the same root folder that the CreateDB.exe fileis located in.Install the BlackBerry Enterpri

9. When prompted to restart the computer, click Yes.10. Log in to the computer using the same account that you used in step 1.11. In the CAL and SRP I

After you finish: As required, add the name of the BlackBerry MDS Integration Service pool to the DNS server, and change thename of the computer.Speci

9. Click Switch BlackBerry user to different BlackBerry Enterprise Server.10. Select the new BlackBerry Enterprise Server from the list.11. Click Save

Upgrading the BlackBerry Enterprise Server using thecutover upgrade process and create a BlackBerryConfiguration Database8Using the cutover upgrade pr

4. Navigate to <extracted_folder>\Database.5. Open the BesMgmt.cfg file in a text editor.6. Change the file to include information that is spec

Property DescriptionBACKUP_DIR This property specifies an existing folder where you want to save the databasebackup in.By default, this folder is loca

• If you configured the database server to use static ports, you must clear the Use dynamic ports check box. If the staticport number is not 1433, typ

Specifying a name for the BlackBerry Administration Service pool during the installationprocessDuring the installation process, the setup application

Upgrading the BlackBerry Enterprise Server software inphases9Using the phased upgrade process, you can maintain previous versions of the BlackBerry® E

7 Upgrading the BlackBerry Enterprise Server using the cutover upgrade process and upgrade the existing BlackBerryConfiguration Database...

3. If you upgrade an existing BlackBerry Configuration Database, remove BlackBerry Manager instances from yourorganization's environment.4. Move

Postupgrade tasks10Best practice: Running the BlackBerry Enterprise ServerBest practice DescriptionDo not change the startup type for theBlackBerry® E

Log in to the BlackBerry Administration Service for the first timeTo open the BlackBerry® Administration Service, you can use a browser on any compute

Install a BlackBerry MDS Integration Service pool in an upgraded environmentWhen you install new BlackBerry® MDS Integration Service instances in an u

Configuring support for new attachmentsConfigure an upgraded BlackBerry Enterprise Server to support new attachment extensionsWhen you upgrade a Black

4. In the Distiller section, in the Allowed column, turn on the attachment distillers that you want the BlackBerry AttachmentService to support.5. If

1. In the Microsoft® SQL Server® management console, create a SQL login for the Windows account or SQL authenticationaccount.2. Assign the account to

Server and database roles DescriptionYou can remove this role from the Windows account that the BlackBerry EnterpriseServer uses to run after the setu

5. On the Security tab, in the Accepted community names section, add the community name that you typed in step 3. TheSNMP community name is read-only.

1. On the computer that hosts the BlackBerry Enterprise Server, right-click My Computer. Click Properties.2. On the Advanced tab, click Environment Va

Configure the SNMP service for monitoring...

Troubleshooting the BlackBerry Enterprise Server upgradeprocess11Failed to write License Key to the DatabaseThis error message appears when you try to

Could not open ID fileThis message displays when you start the BlackBerry® Enterprise Server setup application but it closes unexpectedly.Possible sol

A third-party tool did not install and the BlackBerry Enterprise Server setupapplication closedPossible solution1. On the BlackBerry® Enterprise Serve

3. Change to <extractedfolder>\Tools.4. Type BlackBerryDBRestore.exe.5. Type the same parameters that you used when you backed up the BlackBerr

The BlackBerry® Administration Service is configured to use static ports when it connects to the BlackBerry ConfigurationDatabase server, but the Blac

Glossary12AJAXAsynchronous JavaScript® and XMLBlackBerry Client Access LicenseA BlackBerry® Client Access License (BlackBerry CAL) limits how many use

JDKJava® Development KitJREJava® Runtime EnvironmentLDAPLightweight Directory Access ProtocolLMMThe Low Memory Manager (LMM) is an application on the

Provide feedback13To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.Upgrade GuideProvide feedback65

Legal notice14©2009 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType®, SurePress™ andrelated trademar

PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENTTHEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE

Overview: BlackBerry Enterprise Server1The BlackBerry® Enterprise Server is designed to be a secure, centralized link between an organization's w

Certain features outlined in this documentation require a minimum version of BlackBerry® Enterprise Server, BlackBerry® DesktopSoftware, and/or BlackB

Planning a BlackBerry Enterprise Server upgrade2If your organization's environment includes only one BlackBerry® Enterprise Server at version 4.0

Upgrade implications for the BlackBerry Configuration DatabaseWhen you upgrade to the latest BlackBerry® Enterprise Server version, you must upgrade t