
Workaround: In the BlackBerry Administration Service, modify any of the settings for the BlackBerry Attachment
Connector and save your changes. Afterwards, change the settings back to their previous values.
Users cannot view .doc files created using Kingsoft® Office 2009. (DT 527857)
Users cannot view text in columns in a .pdf file when they use the "View as text" option. (DT 473169)
When the BlackBerry Enterprise Server runs on Windows Server® 2008, users cannot open .mp3 files on their
devices. (DT 395150)
When users view .pptx files on their devices, the sizing and spacing of tables might not display properly. (DT 208027)
BlackBerry Collaboration Service known issues
When using the BlackBerry® Collaboration Service with Microsoft® Office Communications Server 2007, the
BlackBerry Collaboration Service might use more private memory resources than expected. As a result, the
BlackBerry Collaboration Service might stop responding, and the BlackBerry Controller might not restart the
BlackBerry Collaboration Service. (SDR 287243)
Workaround: If this problem occurs, contact RIM Technical Support.
BlackBerry Configuration Database known issues
If a user updates the auto-signature while the BlackBerry® Configuration Database is offline, the BlackBerry®
Enterprise Server does not synchronzie the update and it is lost. (DT 1383443)
When you are using the BlackBerry® database notification system, you cannot change the pool name of the
BlackBerry Administration Service using the BlackBerry Configuration Panel. (DT 1010745)
Workaround: Uninstall the BlackBerry database notification system, change the pool name of the BlackBerry
Administration Service, and reinstall the BlackBerry database notification system.
In certain circumstances, you cannot delete an old BlackBerry® Enterprise Server instance from the BlackBerry
Administration Service. (DT 1005498)
If the SET NOCOUNT permission is turned on prior to installing the BlackBerry Enterprise Server software, the
installation process will fail. (DT 992364)
The current LoadPlugSynchronization.sql script removes duplicate table IDs from the SyncDeviceMgmt table,
however it does not remove redundant counts. (DT 595731)
Release Notes
BlackBerry Collaboration Service known issues
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