
If you attempt to assign a BlackBerry device that has been deactivated with an IT Admin command using the BlackBerry
Administration Service, the BlackBerry Administration displays a message indicating the activation process is a success, when
in fact the device is not activated. (DT 491663)
In an environment that includes the S/MIME Support Package for BlackBerry smartphones, if a user sends an encrypted
message that includes the Euro symbol (€) from Microsoft® Outlook® 2003 SP2 or Microsoft Outlook Web Access, the
BlackBerry device displays an error when it receives the message. (DT 403545)
Workaround: Configure users to use UTF-8 encoding in Microsoft Outlook.
If a user regenerates the encryption key on a BlackBerry device, and then pulls the battery a few seconds after receiving the
"Encryption Verified" message, the BlackBerry Enterprise Server does not confirm with the device that the device received the
KEY_CONFIRM_PROMOTE and messages are blocked at the firewall. (DT 402026)
Workaround: Generate the encryption key again.
When a user enrolls a certificate over the wireless network from an RSA certification authority, the BlackBerry MDS Connection
Service does not send the certificate request to the RSA certification authority if you configured the Distinguished Name
Components IT policy rule. (DT 374481)
Workaround: Remove the information in the Distinguished Name Components IT policy rule and resend the IT policy to the
BlackBerry device before trying again.
In an environment that includes a subordinate certification authority, in certain circumstances, when a user tries to enroll a
certificate over the wireless network, a BlackBerry device cannot complete the enrolment process because it does not receive
the certificate for the subordinate certification authority. (DT 358159)
Custom IT policies that do not permit users to change their user information on their BlackBerry devices can only be applied
to Java® based BlackBerry devices running BlackBerry® Device Software version 5.0 and higher. (DT 357499)
When a user copies a large file (for example, a 746KB file) from a microSD card to a shared location, the device does not finish
copying the file. (DT 315882)
You cannot change the password for the key store file that permits the BlackBerry MDS Connection Service to accept HTTPS
connections from push applications. (DT 224771)
Workaround: To change the web.keystore password, you must run the setup application again on the computer that hosts
the BlackBerry Administration Service. When you need to regenerate the web.keystore file after you change the BlackBerry
Administration Service, you need to copy the web.keystore file to all BlackBerry Administration Service instances. You can also
Release Notes
Security known issues
53
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