Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Bedienungsanleitung Seite 47

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Workaround: Restart the BlackBerry Monitoring Service.
A .pdf file created from a quick report does not display Japanese user names correctly if the BlackBerry Monitoring Service
console is in English when you create the .pdf file. (DT 596673)
When the list of messages for a monitored BlackBerry Dispatcher exceeds one page, the BlackBerry Monitoring Service displays
the first page as a blank page. (DT 566030)
When you restart the BlackBerry Monitoring Service, a dialog box displays with the message "WMI Performance Adapter
Service encountered a problem and needed to close". This is caused by an internal error. (DT 542948)
You cannot import the .mib file included with the BlackBerry Enterprise Server into a MIB browser. (DT 537475)
When you create a report for uninitialized user accounts, the report indicates that the user name field is sorted in descending
order even though the user name field is sorted in ascending order. (DT 536927)
When the BlackBerry Administration Service stops, the BlackBerry Monitoring Service console displays a JavaScript® error.
(DT 536608)
The BlackBerry Monitoring Service and the BlackBerry MDS Connection Service both use port number 8443 when the
BlackBerry MDS Connection Service is configured to permit push applications to open trusted and untrusted connections. (DT
531776)
Workaround: Change one of the services to use another port number.
When you use a Safari browser, in the User details page, some tabs are truncated and do not display correctly. (DT 509761)
When you generate a custom report, the report is missing statistics data for several components. For example, reports are
missing statistic data for the BlackBerry Attachment Service, BlackBerry Policy Service, BlackBerry Controller, BlackBerry MDS
Integration Service, BlackBerry Collaboration Service, BlackBerry Router, and BlackBerry Synchronization Service. (DT 509136)
When generating a report, the BlackBerry Monitoring Service might miss events and not perform as expected. For example,
if the BlackBerry Enterprise Server services stop while the BlackBerry Monitoring Service is generating a report for 1800 users,
this issue might occur. (DT 491944)
When you add a thresholds rule (for example, a pending messages rule) to 2000 user accounts at one time, the BlackBerry
Monitoring Service console no longer responds as expected and the application server for the BlackBerry Monitoring Service
increases its CPU usage. (DT 455310)
Release Notes
BlackBerry Monitoring Service known issues
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