Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Bedienungsanleitung PDF herunterladen (Seite 49)

When a user logs into the BlackBerry device dashboard and the BlackBerry device is in a different time zone from the BlackBerry

Monitoring Service, the start and end date of the certificate do not match and the user cannot connect to the BlackBerry

Monitoring Service. (DT 132363)

In certain circumstances, a time-based component threshold triggers immediately after you set the threshold. (SDR 298777)

In certain circumstances, the BlackBerry Monitoring Service does not run a diagnostic test after the BlackBerry Configuration

Database fails over. (SDR 294753)

You cannot change the high availability scope of a BlackBerry Enterprise Server component after you add a threshold on a

BlackBerry Enterprise Server component that uses load balancing (the BlackBerry Router, BlackBerry Administration Service,

and BlackBerry MDS Integration Service). (SDR 294739)

Workaround: Create a new threshold on the BlackBerry Enterprise Server component that does not use load balancing. Then,

change the high availability scope.

An exception error displays when a user with only the View BlackBerry Monitoring Service information permission searches

for user accounts. (SDR 286133)

BlackBerry Policy Service known issues

When you set the Allow Other Message Services IT policy rule to No, devices running BlackBerry® Device Software 5.0 or later

still display the Email Settings icon and permit users to configure a BlackBerry® Internet Service account. (DT 629143)

When you move a user account, the BlackBerry Policy Service writes misleading messages to its log file. For example, "No rows

found to update." and "DATA = "PendingSBBlob". The BlackBerry Policy Service does not wait for the user information to be

updated in the ITPolicyStatus table in the BlackBerry Configuration Database. (DT 600132)

If you change the SRP ID to an invalid ID and then change the SRP ID again to a valid ID, the BlackBerry Policy Service does

not send the valid ID to the device and the device only receives the invalid ID. (DT 598250)

If you change the maximum attachment size in the BlackBerry Administration Service and restart the BlackBerry Policy Service,

the BlackBerry Policy Service does not resend the service books with updates to BlackBerry devices. (DT 538460)

Workaround: Do not restart the BlackBerry Policy Service until service books are sent to BlackBerry devices.

Release Notes

BlackBerry Policy Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE - - RELEASE NOTES Bedienungsanleitung Seite 49