Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Bedienungsanleitung PDF herunterladen (Seite 49)

6. Restart the BlackBerry Dispatcher service.

You cannot send PIN or email messages from the BlackBerry Administration Service without populating both the Message

subject and Message body fields. (DT 266040)

After a failover of the BlackBerry Enterprise Server, users might receive messages in the incorrect order on their BlackBerry

devices. (SDR 199980)

BlackBerry Monitoring Service known issues

The BlackBerry® Monitoring Service increases its usage of computer memory over 72 hours until the computer stops

responding. (DT 647219)

Workaround: Restart the BlackBerry Monitoring Service.

When an alarm is activated, the BlackBerry Monitoring Service displays a system error and logs you out. This is an intermittent

issue. (DT 645199)

If a user clicks an alarm in the BlackBerry device dashboard that does not include a message (because it was deleted), the

BlackBerry device dashboard stops responding. (DT 643050)

If email addresses include special characters, when you try to create a contact using that email address, the BlackBerry

Monitoring Service displays a system error and logs you out. The BlackBerry Monitoring Service Polling Engine service also

stops. (DT 632907)

The BlackBerry device dashboard displays all timestamps in UTC time, not in the time zone that the device uses. (DT 629272)

After the BlackBerry® Enterprise Server fails over, when you access the BlackBerry Monitoring Service console, you do not see

the login page and cannot log in. The BlackBerry Monitoring Service writes the following error message to its log file:

"com.rim.bes.bas.web.common.CommonExceptionPresenter] [WARN] [BBAS-2007] {unknown} Caught unknown

exception" (DT 626752)

Workaround: Restart the BlackBerry Monitoring Service.

When you click a message icon for an alert message, the BlackBerry Monitoring Service does not redirect you to the message.

Instead, it redirects you to the first page of messages. (DT 620179)

You cannot remove preconfigured threshold rules. If you try to delete them, they are automatically recreated. (DT 619039)

Release Notes

BlackBerry Monitoring Service known issues

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Blackberry PROFESSIONAL SOFTWARE FOR IBM LOTUS DOMINO - - RELEASE NOTES Bedienungsanleitung Seite 49