• Create a separate SQL instance for BlackBerry Enterprise Server.
After you re-enable a user as a BlackBerry device user, no instructions are available for you to search for the user to associate
the BlackBerry device with. (SDR 249435)
If you configure DIIOP in a clustered IBM® Lotus® Domino® environment, and a failover occurs for the Lotus Domino server that
is running DIIOP, the BlackBerry Administration Service cannot authenticate users with Lotus Domino. (SDR 204868)
Workaround: Perform one of the following actions:
• Use the BlackBerry Configuration Panel to specify the new Lotus Domino server that is running DIIOP and restart the
BlackBerry Administration Service.
• Configure a hardware load-balancer that permits the BlackBerry Administration Service to contact more than one Lotus
Domino server that is running DIIOP.
If you can log in to the BlackBerry Administration Service using BlackBerry Administration Service authentication, in the BlackBerry
Administration Service, specify the new Lotus Domino server that is running DIIOP and restart the BlackBerry Administration
Service. For more information, see the BlackBerry Enterprise Server Administration Guide.
In certain circumstances, the version of the BlackBerry MDS Integration Service as displayed in the BlackBerry Administration
Service might be incorrect. (241601)
BlackBerry Attachment Service known issues
In certain circumstances, the BlackBerry® device does not display a Microsoft® PowerPoint® document correctly. (SDR 336357)
In a Windows Server® environment, the BlackBerry Attachment Service does not support .mp3 audio files on BlackBerry devices.
In this environment, the BlackBerry Attachment Service does not support any audio file formats on BlackBerry® 7100 Series
Series devices. (SDR 270220)
Workaround: Host the BlackBerry Attachment Service on a computer that uses Windows Server 2003 if you want the BlackBerry
Attachment Service to support .mp3 audio files on BlackBerry devices and all audio formats on BlackBerry 7100 Series devices
that support CDMA networks.
BlackBerry Collaboration Service known issues
When using the BlackBerry® Collaboration Service with Microsoft® Office Communications Server 2007, the BlackBerry
Collaboration Service might use more private memory resources than expected. As a result, the BlackBerry Collaboration Service
might stop responding, and the BlackBerry Controller might not restart the BlackBerry Collaboration Service. (SDR 287243)
Workaround: If this problem occurs, contact RIM® Technical Support.
The BlackBerry Collaboration Service is not compatible with Microsoft Office Communications Server 2007 R2. (SDR 271303)
Release Notes
BlackBerry Attachment Service known issues
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