
Feature Description
web-based administration console You can use the BlackBerry Monitoring Service console to monitor a BlackBerry
Enterprise Server in your organization's environment by creating thresholds that
monitor the activity of BlackBerry Enterprise Server components. You can configure
the BlackBerry Monitoring Service to send notification messages to contacts when
a component's activity exceeds levels that you specify as acceptable.
The BlackBerry Monitoring Service console provides configuration settings and
statistics that you can use to review BlackBerry Enterprise Server activity.
monitoring of BlackBerry Enterprise
Server components
The BlackBerry Monitoring Service can provide the following types of data:
• configuration settings, such as the component name, component version, and
computer name
• statistics such as CPU usage, memory usage, number of requests to process,
and number of processing threads
• BlackBerry® Client Access License information, such as the number of used
and available licenses
• high availability information, such as the high availability status of components
• policy information, such as the service books and IT policies that the BlackBerry
Enterprise Server sends to BlackBerry devices
• messaging statistics, such as the number of email messages that BlackBerry
devices send and receive
• messaging server information, such as the hung thread count
• connection information for the BlackBerry Configuration Database, BlackBerry
Controller, and SRP connections
BlackBerry device diagnostic tests and
user monitoring
You can use the BlackBerry Monitoring Service console to run diagnostic tests for
BlackBerry devices and identify any issues with BlackBerry devices. The BlackBerry
device diagnostic tool is available for BlackBerry devices that are running
BlackBerry® Device Software version 5.0 and later.
The BlackBerry Monitoring Service can monitor the following types of data:
• configuration information for BlackBerry devices, such as the PIN, network
type, and phone number
• message statistics, such as the pending and expired email messages, and email
messages that BlackBerry devices send and receive
Feature and Technical Overview
BlackBerry Monitoring Service
49
Kommentare zu diesen Handbüchern