
Process flow: Synchronizing organizer data for the first time on a BlackBerry device
1. A user activates a new BlackBerry® device or upgrades an existing BlackBerry device and receives the service book for
the BlackBerry Synchronization Service.
2. The BlackBerry device requests the synchronization configuration information from the BlackBerry Synchronization
Service.
The configuration information indicates whether wireless data synchronization on the BlackBerry® Enterprise Server
is turned on, and which database can be synchronized. The configuration information also provides database
synchronization types and conflict resolution settings. All data that the BlackBerry device and the BlackBerry Enterprise
Server send between them is compressed and encrypted.
3. The BlackBerry Synchronization Service returns the configuration information and synchronizes the databases using
that information.
A synchronization agent on the BlackBerry device tracks which databases can be synchronized over the wireless network.
If data already exists on both the BlackBerry device and the BlackBerry Enterprise Server, the BlackBerry Synchronization
Service merges, adds, or updates the records during the synchronization process. If data exists on only the BlackBerry
device or the BlackBerry Enterprise Server, the BlackBerry Synchronization Service restores the data from that location.
The BlackBerry device and the BlackBerry Enterprise Server do not delete records during the initial synchronization
process.
After the BlackBerry Synchronization Service registers a database for wireless data synchronization, it can no longer
be synchronized or restored using the BlackBerry® Desktop Software.
The initial synchronization process is complete when the data on the BlackBerry device and the data on the BlackBerry
Enterprise Server are synchronized. Future changes on the BlackBerry device or the BlackBerry Enterprise Server are
synchronized over the wireless network.
Feature and Technical Overview
Organizer data process flows
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