
TeleNav GPS Pro 4.0 Website Guide
Page 50 of 58
If you are running an older firmware version, you may get the following error message on
your BlackBerry when you try to scan barcodes: “Could not connect to barcode scanner.
Please make sure your barcode scanner is working properly and try again…”
This error occurs if the barcode scanner is already paired with another handset device. The
connection between the barcode scanner and the previously-used handset device must be
broken before the scanner can be used with another BlackBerry running the older firmware
versions. To manually break the connection, do the following:
1 Exit the TeleNav Track application. Make
sure you are already clocked out and
press the Escape button on the
BlackBerry. A confirmation screen
appears.
2 Choose “Yes” and click the trackball.
3 In the BlackBerry Main Menu, choose
Options >> Bluetooth.
4 In the Bluetooth menu, click the trackball to bring up the pop-up menu.
5 Choose “Delete Device” and click the trackball.
6 Choose “Delete” in the confirmation screen.
7 Once the connection has been broken between the barcode scanner and the
previous handset device, you can proceed to pair the scanner with the new
handset device. Start from “Configure the Scanner as a Bluetooth Paired Device”
on Page
48.
NOTE: If you are working with a barcode scanner that will be shared by several people,
you may want to un-pair the scanner (Delete Device) from your handset before trading off.
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