
Looking Back
Enterprise = Yesterday's office
• Traditional office:
– Fixed work space
• Work = Place
• Private Cubical/designated desk
– Fixed communication tools
• Paper, paper, and more paper
• PC, Desk Phone
– Voice, Email (maybe?)
– Fixed working hours
• 9 to 5 Monday-Friday
• Challenges:
– Productivity constrained by time & place
– Collaboration restricted by hierarchical
structure, fixed modality
– Walled communication, paper process
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