Blackberry TIVO - LEARN MORE Technical Information PDF herunterladen (Seite 98)

Troubleshooting

• Your video cable may have come loose. Make sure all the cable

connections on the back of your TiVo Premiere DVR from

Grande are secure.

• The cables you are using to connect your TiVo Premiere DVR

from Grande to your TV or other equipment may be damaged or

defective. Try exchanging the cables connected to the TiVo

Premiere with other cables that you know are working properly.

Parental Controls

My Parental Controls are not working.

• At this time, Parental Controls are not available when using

TiVo with HD menus. If you want to use Parental Controls, you

can switch to TiVo with SD menus. See page 82 for details.

• For Parental Controls to work, they must be on (not temporarily

turned off). When you enter your password to watch a show that

violates Parental Controls, they are temporarily turned off. You

can re-enable them on the Parental Controls screen (from the

TiVo Central screen, select ‘Settings & Messages,’ then

‘Settings,’ then ‘Parental Controls’), or by putting your TiVo

Premiere DVR from Grande in Standby mode and then taking it

out of Standby. (Put your TiVo Premiere in Standby mode by

selecting ‘Settings & Messages,’ then ‘Standby.’ To return to

normal mode from Standby, press either the TiVo button or the

LIVE TV/SWAP button.)

• KidZone and Parental Controls cannot be used together. Setting

up KidZone clears all Parental Controls settings and turns off

Parental Controls.

Restarting the TiVo DVR

How do I restart the TiVo Premiere DVR from Grande?

You may need to restart your TiVo Premiere DVR from Grande as a

troubleshooting step. To restart the DVR:

• When using TiVo with HD menus, go to TiVo Central screen

and select ‘Settings & Messages,’ then ‘Help,’ then ‘Restart or

reset system,’ then ‘Restart the TiVo DVR.’ As a safety

measure, enter press THUMBS DOWN three times, then press

ENTER.

• When using TiVo with SD menus, go to TiVo Central screen

and select ‘Settings & Messages,’ then ‘Restart or reset system,’

then ‘Restart the TiVo DVR.’ As a safety measure, press

THUMBS DOWN three times, then press ENTER.

• If you cannot access the TiVo menus, you can restart the TiVo

Premiere DVR from Grande by unplugging the power cord,

waiting 15 seconds, and plugging the power cord back in.

When the restart process is complete, a TiVo welcome video may

begin playing automatically. Press the TiVo button to bypass this

video and go directly to the TiVo Central screen.

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