Getting Started GuideBlackBerry Professional SoftwareVersion: 4.1 | Service Pack: 4
Component Description• address mappings between PINs and email addresses for BlackBerry® MDSConnection Service push features• read-only copy of the ma
Component DescriptionBlackBerry Router The BlackBerry Router connects to the wireless network to send data to andreceive data from the BlackBerry devi
System requirements2You can install the BlackBerry® Professional Software on the server that hosts your organization's messaging server or ona se
Item Requirementoperating system On the host server for the BlackBerry Professional Software, install one of thefollowing operating systems in English
Item Requirementdata access components Install one of the following data access components on the host servers for theBlackBerry Professional Software
System requirements: Client computers in a Microsoft Exchangemessaging environmentItem Requirementemail client software Your email client software mus
Item Requirement• Windows Server 2003 SP1 or SP2• Windows Server 2003 (64-bit)messaging server Install one of the following messaging servers with all
Item Requirement• remote Microsoft SQL Server 2005 (Standard or Enterprise)• remote Microsoft SQL Server 2005 (64-bit)Microsoft® .NET Framework You re
Configuring a Microsoft Exchange version 5.5, 2000, or2003 messaging environment3To configure a Microsoft® Exchange version 5.5, 2000, or 2003 messagi
SWDT305427-305427-0912091433-001
For more information about the Send As permission, visit www.support.microsoft.com to read article KB04707. For moreinformation about assigning the Se
Configure Microsoft Exchange 2000 or 2003 permissions for the Microsoft WindowsaccountOn the server that you plan to use to host the BlackBerry® Profe
Microsoft Exchange 2003 System Manager• 823343• 8944702. Identify the hotfixes that are required for your organization's messaging environment.3.
Configuring a Microsoft Exchange 2007 messagingenvironment4To configure a Microsoft® Exchange 2007 environment, you perform the following tasks:• Crea
Configure Microsoft Exchange 2007 permissions for the MicrosoftExchange account1. Open the Microsoft® Exchange Management Shell.2. Perform one of the
Configuring an IBM Lotus Domino messagingenvironment5To configure an IBM® Lotus® Domino® environment, you perform the following tasks:• Create a group
Configure the local system account for Microsoft WindowsauthenticationPerform this task if you want to use a local system account to access the BlackB
Setting up the database connection6The BlackBerry® Professional Software can connect to the BlackBerry Configuration Database on the Microsoft® SQL Se
Installing the BlackBerry Professional Software7In the first step of the installation process, the setup application runs a preinstallation tool to ve
Contents1 BlackBerry Professional Software overview...
2. In the BlackBerry Professional Software installation media, double-click the setup.exe file.3. Complete the BlackBerry Professional Software licens
9. On the License Key screen, type the CAL key that you received with your installation package.10. On the SRP Setting screen, type the SRP identifier
3. Navigate to HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows MessagingSubsystem\Profiles\BlackBerryServer.4. Locate the subke
10. On the Installation Information screen, type your administration account password and the name of the host serverfor the BlackBerry Professional S
• BlackBerry MDS Connection Service• BlackBerry Policy Service• BlackBerry Attachment Service• BlackBerry Synchronization Service• BlackBerry Alert13.
Troubleshooting the installation process8A third-party tool did not install successfully and the BlackBerryProfessional Software setup application clo
• DatabaseServerMachineName: Right-click the new value. Click Modify. Set the Value data to the computername of the server that hosts the BlackBerry C
Could not open ID fileThis message appears when you start the BlackBerry® Professional Software setup application. The setup application thencloses.Po
Possible cause Possible solutionThe security settings in the MAPI properties areconfigured to prompt for a password, but DistributedPassword Authentic
Possible cause Possible solution2. Install or re-apply Microsoft Exchange Administration 4.5Service Pack 4 or the Microsoft Exchange SystemManagement
7 Installing the BlackBerry Professional Software...
Possible cause Possible solutionThe Microsoft Windows account that is used to run theBlackBerry Professional Software does not have accessto the Globa
• In the Database Information section, type the name of the existing database.• In the Database authentication section, select the authentication type
Adding user accounts9You create and manage user accounts for the BlackBerry® Professional Software using the BlackBerry Manager.In the BlackBerry Mana
IT policy rule Default ITpolicyBasicpasswordsecurity ITpolicyMediumpasswordsecurity ITpolicyMediumpasswordsecurity(disallowapplicationdownload) ITpoli
IT policy rule Default ITpolicyBasicpasswordsecurity ITpolicyMediumpasswordsecurity ITpolicyMediumpasswordsecurity(disallowapplicationdownload) ITpoli
9. Click Done.Getting Started GuideAdd a user account44
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DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBYLIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRS
The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicablethereto. NOTHING IN THIS DOCUME
BlackBerry Professional Software overview1The BlackBerry® Professional Software is designed for organizations with up to 30 BlackBerry device users wh
Component DescriptionBlackBerry Attachment Service The BlackBerry Attachment Service converts supported message attachmentsinto a format that users ca
Component Description• address mappings between PINs and email addresses for BlackBerry® MDSConnection Service push features• read-only copy of the ma
Component DescriptionBlackBerry Synchronization Service The BlackBerry Synchronization Service synchronizes organizer data betweenBlackBerry devices a
Component DescriptionBlackBerry Attachment Service The BlackBerry Attachment Service converts supported message attachmentsinto a format that users ca
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