Blackberry Passport Betriebsanweisung

BlackBerry Passport SmartphoneVersion: 10.3.1User Guide

2. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds)3. Notification LED4. Front camera5. Volume up6. Mute (Pre

Turn off Video StabilizationVideo Stabilization is designed to reduce the effect of camera shake when you're recording videos on your BlackBerry

I can't save pictures or videos to my media cardTry one of the following:• Delete old media files to free up storage space and try again.• Insert

Icon DescriptionStart the Camera app and take pictures or record videos.View your pictures on a map, organized by the location where the pictures were

• To discard your changes, tap > .Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the

2.Tap > .3. Tap an editing option.4. When you're done editing your picture, do one of the following:• To save your changes, tap Save.• To

Turn off automatic storiesBy default, on your BlackBerry device, the automatic stories feature is turned on.1.In the Pictures app, swipe down from the

View your pictures on a mapOn the Map screen in the Pictures app, you can view the locations of the pictures you take. This feature makes it easy to v

Take a screen shot of your device1. To take a screen capture of your BlackBerry device, press the Volume Up key and the Volume Down key at the same ti

4. Tap Move.Rename a picture1. In the Pictures app, touch and hold a picture.2.Tap .3. In the Name field, enter a new name for the picture.Rename or

• WBMPFor information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and click Smartphones > Bla

To see more actions that you can perform in an app, tap or . How do I change my settings and options?Do any of the following:• To find the settings

2. To view the music player controls, tap anywhere on the screen.• To play a song, tap .• To pause a song, tap .• To skip to the previous song, t

6.Tap .Add the music that's currently playing to a playlistWhen a song or an album is playing, do one of the following:• To add the song to a p

Turn on the equalizer in the Music appThe equalizer feature in the Music app on your BlackBerry device is designed to improve the sound quality of the

Play your last music selectionIf you set up a great music list and then you close the Music app or start listening to a new album, you can still liste

Play or pause a video1. In the Videos app, tap a video.2. To show the video controls, tap the screen.3.Tap or .Editing videosUsing the video editor

1. In the Videos app, touch and hold the video that you want to change.2.Tap > .3. Tap an editing option.4. If necessary, move the slider to ach

Add a video to BlackBerry Story MakerFrom the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBe

• To create an album, tap . Select the location that you want to save the album to. Enter a name for the album.4. Tap Move.Rename a video1. In the V

4. Tap Done.To turn off the equalizer, when a video is playing, tap the screen. Tap > . Tap Off.About BlackBerry Story MakerYou can use BlackBer

Tip: Check marks and a blue tint appear on the thumbnails of the media currently included in the story.Change the order in which media appears in a st

Where is my email or other messages?All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be fo

Tip: To see more themes that might be available off-screen, try swiping left or right on the visible themes.Delete a story in BlackBerry Story Maker1.

• To automatically adjust the length of stories to match the music you choose, turn on the Adjust Length of Story to Music switch.Note: If a switch is

To stop playing or viewing the media file on the DLNA Certified device, tap .Share your media files with DLNA Certified devices• Your DLNA Certified

Manually tune to a radio station1.In the Music app, tap > .2.Tap .3. Slide your finger to the radio station that you want to tune to.4. Tap Tun

• On the FM Radio screen, under Local Stations, touch and hold a station. Tap .• On the FM Radio screen, touch and hold a station with a star icon

SettingsCustomize your device settingsYour BlackBerry device is designed to provide you with extensive customization and control. You can take it out

Overview of device settingsItem DescriptionAirplane Mode• Turn off all wireless connections.Networks and Connections• Set your USB connections, includ

Item DescriptionData Management• Receive a notification when you approach your monthly data limit.• See your data usage stats.• Adjust or access mobil

Item DescriptionSecurity and Privacy• Set up your device to use a smart card.• Create a device password.• Encrypt your device data.• Delete your devic

Item DescriptionPayment OptionsAccessibility• Use BlackBerry Screen Reader.• Turn on Magnify Mode and Reverse Contrast.• Change settings for closed ca

Where are the phone keys and my notification settings?Phone keysTo answer a call, touch the circle at the bottom of the screen and slide your finger t

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Software Updates.3.Tap .4. Turn on the Automatically download and

Put your device in standby modeWhen you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wirel

Keeping your battery chargedYour BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the fo

Icon Descriptiontoo low, your device might turn off. Save any work in progress and charge your device.There is a problem with the battery, and the bat

2.Tap Settings > App Manager > Device Monitor.3. Tap an app or service.Close or delete apps from the Device Monitor screenIf you notice that a

Using Battery Saving ModeIf your battery power level is draining, you can set up Battery Saving Mode to turn on automatically and help make your batte

Dim the screenProlong battery life by changing your device settings to dim the screen.Do any of the following:• To adjust the screen brightness, choos

Update your softwareYou can often gain a boost in power savings by using the latest version of the BlackBerry 10 OS. If a software update is availabl

View the safety, warranty, and privacy information for your deviceTo view the Privacy Policy, your BlackBerry device must be connected to the Internet

2.Tap Settings > About.3. In the Device Name field, enter the new name for your device.Wireless connections iconsThe following icons might appear

• To cancel your selection, tap anywhere on the screen.• To change your text selection, drag the handles. Move text1. Touch and hold your finger on a

The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device mo

You can use a micro USB on-the-go to USB 2.0 adapter to connect your device to a keyboard, mouse, gamepad, external storage drive, or other USB device

Hotspot mode is like connecting to a Wi-Fi router; you can use the Wi-Fi connections on your devices, but you don't need access to a Wi-Fi networ

Change the APN settings for your default Internet connectionYour BlackBerry device uses Access Point Name (APN) settings to open a data connection wit

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Networks and Connections > Mobile Network.3. If the Mobile Netwo

Troubleshooting: Mobile networkI can't connect to the mobile networkTry the following solutions:• Check that airplane mode is off. If airplane mo

• If the screen requesting a password appears, enter the password for the Wi-Fi network. Tap Connect.• If you have access to the Wi-Fi router and you

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Networks and Connections > Wi-Fi.3. Check that the Wi-Fi switch

PasswordIf the Wi-Fi network is password protected, enter the password.CA CertificateSet the root certificate that your device should use to verify th

4. Tap Wi-Fi Direct.5. Tap the device you want to connect to.To open the Wi-Fi Direct connection, the device you want to connect to must accept the in

Where are my tasks, memos, and voice notes?• If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, yo

• Check that you turned on the connection to the Wi-Fi network. On the home screen, swipe down from the top of the screen. Verify that the Wi-Fi icon

Bluetooth connectionsBluetooth wireless technology allows you to create a direct connection between your BlackBerry device and another Bluetooth enabl

Write your Bluetooth pairing infomation to an NFC tagTo write your Bluetooth pairing information to an NFC tag, NFC must be turned on.You can quickly

3. Tap and hold a device.4.Tap .Pairing your device with a carThe My Car feature improves your experience when you pair and connect your BlackBerry d

• The first time you pair and connect your device running BlackBerry 10 OS version 10.3.1 or later with a Bluetooth enabled device, such as a car kit,

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Networks and Connections > Bluetooth > .3. Turn on the Conne

Profile DescriptionImmediate Alert Service (IAS) This service allows Bluetooth enabled devices to send an immediate alert, such as a public safety mes

Profile DescriptionTx Power Service (TPS) This service allows a Bluetooth enabled device to access information about the current transmit power levels

What is NFC?The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBer

1. On your BlackBerry device do any of the following:• To send a single file, find and open a file.• To send multiple files, find and highlight the f

How do I search?If you want to find something on your BlackBerry device, such as a message, a song, or an app, or if you want to search the Internet,

Troubleshooting: NFCThe wrong app opens when I use an NFC readerThe wrong app might open because it is set as the default app to use with an NFC reade

2.Tap Settings > Networks and Connections > USB.3. Turn on the USB Mass Storage Mode switch.Prevent access to data on your device while chargi

• Consider updating or installing the device drivers on your computer. When you connect your device to your computer, your computer should automatical

2.Tap Settings > Networks and Connections > Mobile Hotspot.3.Tap .Disconnect a device from your mobile hotspotAfter you disconnect a device f

Sharing your mobile network connection using Internet tetheringAdditional charges might apply for using Internet tethering. On some networks you can&a

Monitor your wireless data usageYou can check how much data you have used over your mobile network or your Wi-Fi network. You can also monitor which a

If you rotate your BlackBerry device horizontally, you can slide your finger along the keyboard to turn the pages of an eBook or scroll up or down in

Keyboard key Assigned actionO Open the device settingsP Open the Phone appQ Switch between Normal and Silent notification modesR of 3 Open the Clock a

• To compose a message using the keyboard shortcut, tap Quick Compose Shortcut.• To add another type of action to the keyboard shortcut, such as compo

When the symbol picker opens, the keyboard characters map to the symbols. Swipe down again to scroll to the next page of the symbol picker.2. Tap the

Menu iconsTip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid se

To turn on CAP lock, on the row of touch screen keys above the BlackBerry Keyboard, touch and hold . Change Keyboard, input, or typing settingsYou ca

• To select more published text, such as in a browser or PDF file, move the cursor indicator handles to highlight the whole section of text.• To sele

Selecting word suggestions that appear while you typeYour BlackBerry device is designed to learn what you tend to say and where in a sentence you tend

• To accept a spelling suggestion, tap the suggested word.• To add the word to your personal dictionary, tap Add to Dictionary.Change spell check sett

Add a new text shortcut1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Language and Input > Prediction and Corre

LanguageIf you speak more than one language, you can use the language settings to change your display, typing, voice input, or BlackBerry Keyboard lan

Select an alternate keyboard layoutSome languages have more than one keyboard layout option. For those languages, you can select the keyboard layout t

• Some languages, such as Thai and Arabic, have more characters in the alphabet than there are keys on the keyboard. You need to use a keystroke combi

Single key press Double key press + key pressMulti-tapص ض ض ص ضثقف ڤغعهخحج چ (Farsi only) چ (Farsi only) چس ش ش س شي ى ئ ىب پ (Farsi only) پ (Farsi on

Typing in ChineseYour BlackBerry device supports Chinese Cangjie, Chinese handwriting, and Wubihua (Strokes) input methods. To type in Chinese, you mu

1.With the back of your device facing you, use the indentation on the top of the device to pull the top part of the cover toward you. 2.With the meta

•You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then,

Typing in HebrewThe Hebrew keyboard supports the following features:• Word prediction and flicking word suggestions up onto the screen (if you have th

Typing in Latin-based languagesThe Latin-based languages that use a variation of the QWERTY, QWERTZ, or AZERTY keyboard layout support the following f

The basic AZERTY keyboard looks like this: The QWERTY, QWERTZ, and AZERTY keyboards using the Latin alphabets have different alternate characters dep

Single key press + key press                      

Typing in VietnameseThe Vietnamese keyboard supports the following features:• The Vietnamese language has more characters in the alphabet than there a

Set your wallpaperYou can set a picture as your wallpaper. You can also choose a picture to display when your device is locked that is different from

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Display. 3. Turn off the Always Show Icon Labels switch.Accessibili

2. If necessary, enter your device password.Your device and media card appear as drives on your computer.3. Go to the files or folders that you want

Using a media cardWant more space to store your ring tones, videos, pictures, and songs? For additional space to save documents and media files, you c

Set up your device using the Setup appTip: A network connection is required for some of the features within the Setup app.You can use the Setup app t

1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Security and Privacy > Encryption.3. Do any of the following:• T

Optimize your device's performanceIf you find that your BlackBerry device is running unusally slow, try any of the following:• Close any apps tha

• Allow remote file access, so that your device can access files stored in the libraries on your computer.• View and delete files that are stored on y

• Update or reinstall your device software.BlackBerry Link supports BlackBerry devices running BlackBerry 10 OS and BlackBerry PlayBook tablets runnin

• To add your device to BlackBerry Link without transferring data from an old device or updating the device software, on a Windows computer, click Sta

Access files stored on your computerTo use this feature, BlackBerry Link must be open on your computer, and associated with your BlackBerry ID. By def

About backing up device dataUsing BlackBerry Link, you can back up and restore most of the data on your BlackBerry device. You can back up your settin

• To back up specific data, choose the Select data to include in your backup files checkbox. Select the checkboxes beside the data you want to include

• To restore specific data in a backup file to your device, click a backup file. Clear the Restore all data checkbox. Clear the checkbox beside one or

CAUTION: You can't stop the process of restoring your device to its default settings after you start it. If you reset your device, the process co

Published: 2014-12-22SWD-20141222132709891

2.To see your messages in the BlackBerry Hub, slide your finger from left to right. 3.To see the apps that are open (if any), slide your finger fro

I don't see my device in BlackBerry LinkOn your device, try the following:•Swipe down from the top of the screen.Tap Settings. In the BlackBerry

• If your device is activated on BlackBerry Enterprise Service 10, verify that you entered the password on your device to unlock your work space. Blac

Applications and featuresOrganizing your appsTo keep all of your apps organized, you can move apps around on the home screen, create folders for your

Add folders to the home screenYou can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the

Deleting appsYou can delete apps from the home screen of your BlackBerry device, or you can delete the apps that you download from the BlackBerry Worl

About the BlackBerry AssistantYou can use the BlackBerry Assistant to perform various personal and work tasks, and interact with your device using nat

App or Service TasksSend an email, reply to an email, and search your email messages.BBMSend a BBM message, reply to a BBM message, and search your BB

App or Service TasksSearch your music library, play your favorite songs or playlists, and pause, shuffle, or skip songs while they play.RemindersCreat

Note: The BlackBerry Assistant supports more languages when Full Assistance mode is turned off.Turn off full assistance modeWhen you turn off Full Ass

CalendarThe BlackBerry Calendar app on your BlackBerry device combines the calendar info from the email and social networking accounts that you add to

Peek at the BlackBerry HubTo see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device.From the bott

You can add a public calendar that uses the ICS format to your BlackBerry device so that you can see that calendar in the Calendar app. When the owner

Create an event in the Calendar app1.In the Calendar app, tap .2. Enter the information for the event.3. Tap Save.Tip: In any schedule view (for exam

Change the availability status or reminder time for an eventWhen you create an event, to save you time, the BlackBerry Calendar app uses your default

3. Clear the check box beside the calendar that you want to hide.Change or delete an eventIf you're the organizer of an event, you can change or

Save conference call details in the Calendar appYou can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly a

WebEx details are sent to the event participants in an email.Edit WebEx details for an existing eventIf you're the organizer of a scheduled calen

Share a file with meeting participantsYou can use email to share the files on your BlackBerry device with other meeting participants.1. Touch and hold

Change the email address to use with each calendarIf you have multiple calendars on your BlackBerry device, you can set a different email address for

Troubleshooting: Calendar appI can't sync my calendarTry the following:• If your calendar is associated with one of your accounts (for example, y

ContactsWhen you add contacts to the Contacts app on your BlackBerry device, connecting with them is easy. The Contacts app is integrated with the Bla

• To see more actions that you can perform in an app, tap or . • To see more actions for a specific item, such as a song or picture, touch and ho

Copy contacts to and from your SIM cardYour SIM card can store contact names and phone numbers. Copying contacts to and from your SIM card allows you

Import contact card information to your contact listIf someone shares a contact card with you (also known as a vCard or .vcf file), you can add that c

• To use a saved picture, in the picture area, tap . Browse to the picture.• To take a picture with the camera, in the picture area, tap . Tap .

Add a contact to a contact group1. In the Contacts app, tap a contact group.2.Tap > .3. Select the contacts to add to the group.4. Tap Done.5. T

2. Tap how you want to reach the contact.Related informationAdd a contact or number to your speed dial list,44Set a custom ring tone for a contact1. I

Hide a set of contactsYou can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter, yo

My contacts' pictures change sometimesIf you added a social networking account to your BlackBerry device and you're using a profile picture

•On the Stopwatch screen, to reset the timer, press .Setting the alarm clockSet an alarm1.Tap > .2. At the bottom of the screen, turn on the Al

Change your alarm tone1.Tap > > .2. Tap an alarm.3. Tap Alarm Tone.4. Select one of the alarm tone options.Tip: To use music you have added

TimerSet the timer1.Tap > .2. Touch and hold the dial outside of the clock face.3. Slide the dial around the clock face to your desired time.4.T

Scroll and move between itemsSlide your finger to scroll through a list, pan a webpage, or move between pictures.Do any of the following:• To scroll,

Delete a city from the world clock screen1.Tap > .2. Touch and hold a city.3.Tap .Turn on bedside modeWhen bedside mode is turned on, you'

4. If necessary, to set customized app notifications that override the settings for the notification profile, tap Customize App Notifications.Tip: To

Downloading and installing Android apps from the Amazon AppstoreCreate an Amazon account or sign in with your existing Amazon account to search for ap

Navigating within an Android appIn Android apps, you can show or hide an action bar at the bottom of the screen or you can quickly go back to the prev

Maps and GPSKeep moving in the right direction with BlackBerry Maps, GPS, and the Compass app. You can search for points of interest, get turn-by-turn

Tip: When you search for a type of location, for example "gas stations," and you view all of the search results as pins on the map, you can

Show or hide trafficIf traffic data is available, you can display it as you view a map, or view or listen to turn-by-turn directions in the street-lev

Add a place to the Favorites screen1.In the Maps app, tap > .2.Tap .3. On the Add Favorite screen, select a place from the list or tap New Entr

2.Tap > Clear History.3. Do one of the following:• To delete your history, recent destinations, and searches, tap Clear Recents.• To delete your

2.Tap > Navigation Audio.3. Tap an option.Turn on Night Mode1. In the Maps app, swipe down from the top of the screen.2.Tap > Night Mode.3.

Use a sliderIf a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multipl

Change location permissions for appsYou can review and remove any GPS location-related permissions that individual apps have requested. Some apps requ

The current direction that you're facing appears at the top of the screen.Point the compass to true north or to magnetic northYou can choose to n

Browsing the InternetUse the BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device.Keyboard shortcuts: BrowserT

Change the current search engineAfter you change the search engine, the BlackBerry Browser continues to use the new search engine until you change it

Open a link in a new tab1. In the Browser, touch and hold a link.2.Tap .Share a link or pictureYou can share items on the web through an email, a tex

In the Browser, tap > .Clear your list of downloaded filesIn the Browser, tap > > .Add a website to your home screenYou can create a

Bookmark a favorite webpageOn a webpage, tap > .View your Browser bookmarksIn the BlackBerry Browser, tap > .View your bookmarks by tags o

Delete a bookmark1.In the Browser, tap > .2. Touch and hold a bookmark.3.Tap .View your browsing history1.In the Browser, on a webpage, tap .2

Icon DescriptionThe website's identity has been verified by a domain-validated certificate from a trusted certificate authority.Some parts of the

2. Tap a website. Tap Edit.3.Tap beside the permissions that you want to remove.4. Tap Done.Troubleshooting: BrowserI can't watch a video onlin

• To highlight multiple items, such as pictures or songs that you want to share, touch and hold one item. Tap and tap more items. To clear an item,

Delete a smart tag from your device1.In the Smart Tags app, tap > .2. Select one or more tags that you want to delete.3.Tap > .Create yo

Use to create a smart tag that, when written to an NFC tag and then tapped on, can trigger various settings on your BlackBerry device.Wi-FiUse to crea

Favorite a smart tagYou can make smart tags easier to find if you mark them as favorites.1. In the Smart Tags app, touch and hold the tag that you wan

Change a smart tag title1. In the Smart Tags app, touch and hold a smart tag.2.Tap .3. Enter a title.4. Tap SaveErase smart tag information from an N

View files on connected devices or networksYou can view files on devices that are connected to your BlackBerry device, such as a media card or a devic

Sort files and foldersYou can view your files and folders in order by name, date, type, or size. You can also decide whether to view your files and fo

Copy a file1. Touch and hold a file or folder.2.Tap .3. Navigate to where you want to copy the file or folder.4. Tap Paste.Working with zip filesZip

2. To switch between scientific or standard calculator mode, swipe left or right on the calculator keypad.Convert a unit of measurementYou can use the

Productivity and workSwitch between your personal space and work spaceWhen BlackBerry Balance technology is set up on your BlackBerry device, you can

you are allowed to download and use at work. If your work space is protected with a password, you must unlock your work space to access your work data

Advanced interactionsIf you’re looking for ways to do things more quickly or efficiently, consider using the following gestures:• Lift to wake• Flip

Take care to remember your work space password. If you forget your password, contact your administrator to have it reset. If you exceed the number of

What content is in my work space and my personal space?If your administrator turns on BlackBerry Balance technology, your device data, apps, and netwo

Description Apps and features• Smart Tags• Text messaging (SMS and MMS)• Twitter• Videos• Voice dialing• Weather• YouTubeThese apps and features are a

Where is my picture that I just took?If your BlackBerry device uses BlackBerry Balance technology, you have a Camera app in your personal space and an

• If services aren't correctly activated on the SIM card in your device, try using a different SIM card or changing your wireless service plan.•

Using a mobile network connection might result in higher data charges.Add BlackBerry Blend to Quick Settings1. On the home screen, swipe down from the

If you're planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As you're browsing the

Add a due date and reminder time to a taskWhen you add a due date to a task in BlackBerry Remember, your BlackBerry device adds the entry to the Calen

2.Tap Settings > Accounts.3. Tap an account.4. On the Edit Account screen, turn off the Sync Tasks switch.Record a voice note in the Remember app

Convert an entry to a note or a taskDepending on your email account, when you change an entry in the Remember app, you can convert its format, for exa

To turn on this feature, tap Settings > Advanced Interaction. Turn on the Lift to Wake switch.Flip to muteIf you turn on this feature, when you r

Search for an entry in the Remember app1. Open a folder or task list.2. Start typing your search term.3. Tap a result.View Remember entries that have

Troubleshooting: Remember appI can't add due dates, tags, voice notes, or attachments to an entryIf your entry is in a folder that's synced

BlackBerry World for WorkIn the BlackBerry World for Work storefront, you can find apps that your company recommends and apps and games that your comp

you're traveling to find local points of interest, calculate currency exchange rates, and monitor the weather in the city you've traveled to

Connect to DropboxConnect to Dropbox provides a cloud storage space to save and store files off your device. With Connect to Dropbox, you can:• Back u

Security and backupPasswords and lockingThere are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device.

Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work

Lock your screenBy locking the screen, you can help prevent your BlackBerry device from sending accidental messages or pocket dialing. Locking the scr

Lock your device with your work space passwordIf your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity

2.Tap Settings > Security and Privacy > Device Password > Change Device Password.To stop using a password, turn off the Device Password swi

Personalizing your deviceLearn how to personalize your device and make it uniquely yours. For example, you can change settings, download apps, change

Change your SIM card PIN1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Security and Privacy > SIM Card.• To cha

Troubleshooting: BlackBerry ProtectI can't turn on BlackBerry ProtectIf your BlackBerry device is associated with an Enterprise Mobility Manageme

The Run When Minimized application permission setting lets an app continue performing tasks after you minimize the app on your BlackBerry device.To he

Restrict or limit access to features and content1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Security and Privac

About smart cardsYou can use a smart card and the password for your BlackBerry device or work space to unlock your device. You can use smart card cert

Store your smart card password on your deviceYou can set your BlackBerry device to temporarily store your smart card password, so that you don't

Store password records in the cloudIf you store password records in the cloud, you don't need to transfer records when you switch BlackBerry devi

Create a password record by sharing a web address or text1. Browse to a website or open an application and select the text you want to share with Pass

Create security questions and answersYou can create and store security questions and answers in your password records so that you don't have to r

Change the criteria for generating passwordsWhen you add a password record, Password Keeper can generate a random password for you.1. In the Password

Update BBMAlthough it's not required to switch BlackBerry devices, you should update to the latest available version of BBM and associate BBM wit

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ContentsSetup and basics...

Transfer method Data transferred RequirementsBlackBerry Link Data saved to the storage space on your previous device, including the following:• Contac

Switching from a device running BlackBerry Device Software 5 or BlackBerry 6If you're transferring data from a device running BlackBerry Device S

Switching from a BlackBerry 10 deviceIf you're transferring data from a BlackBerry 10 device to a new BlackBerry 10 device, the following data tr

Transfer data to a new device using BlackBerry Link on a computerYou can use BlackBerry Link to transfer data and settings, such as phone history, med

Transfer contact info using a SIM cardYour BlackBerry Passport device uses a nano SIM card. As such, this data transfer method is only available if yo

After you switch devicesAfter you finish switching to your new BlackBerry 10 device, if you used a media card in your old device, move it to your new

Wipe the data on devices running BlackBerry 10 OS1. On your previous device, swipe down from the top of the screen.2.Tap Settings.3. Tap Security an

• Check that your personal email accounts have been set up. Email accounts aren't transferred and need to be set up in the BlackBerry Hub on the

Confirm your BlackBerry ID usernameWhen you create a BlackBerry ID, you receive an email message that allows you to confirm the email address that you

Find your BlackBerry ID on your old deviceIf you have previously created a BlackBerry ID and are switching to a new BlackBerry device, it's impor

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Phone and voicePhoneWhile on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making

Icon DescriptionSplit a conference call into multiple callsMove a call to BBM VideoMaking and receiving callsMake a call1.In the Phone app, tap .2. D

• To decline a call, touch and hold the circle in the middle of the screen and slide your finger to the right. Release your finger when the circle co

Automatically answer or end a call using a case or holster1. In the Phone app, swipe down from the top of the screen.2.Tap > Holster.3. Do any of

Answer a second call while already on a call1. If you're using the call waiting feature, when you receive a call while already on a call, you can

dial list, so that you can dial a number by pressing and holding a single key on your keyboard. By default, your voicemail access number is included i

Call waiting, call forwarding, and call blockingHow do I block calls?When you block calls, you can stop all incoming or outgoing calls, and prevent al

Phone optionsTurn on Priority CallingIf you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feat

Set a default area code or country codeYou can use smart dialing to set a default area code and country code that is applied automatically to the phon

Find your own phone number1.In the Phone app, tap .2. Anywhere on the screen, touch and slide your finger down. Your phone number appears at the top

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Customized app notificationsYou can set customized notification settings for apps within a specific profile. App-level customizations are set on a per

3.Tap .4. In the Enter profile name field, enter a name for the profile.5. Tap OK.6. Change the Volume, Sound, Vibrate, Notify During Calls, Instant

How do I turn off all sounds and ringtones except for calls?1. On the home screen, swipe down from the top of the screen.2.Tap Settings > Notific

Customize notifications for an appYou can set a customized notification for an app and set that customized notification as the default setting for tha

3. At the bottom of the screen, tap Level 1 Settings.4. Do any of the following:• Turn on the Sound, LED, or Instant Previews switch.• Change the Ring

About Lock Screen NotificationsYou can use the Lock Screen Notifications feature to view the first few lines of your most recent email messages, BBM m

Troubleshooting: Notifications and ringtonesIf the notifications and ringtones on your BlackBerry device aren't functioning in the way that you e

Your service provider might automatically delete messages after a certain period of time. If you don't want a message to get automatically delete

Change your visual voicemail greetingYour voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. Depending

BlackBerry Hub and emailBlackBerry Hub and emailThe BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your d

Setup and basicsNew in this releaseIntroducing BlackBerry 10 OS version 10.3.1BlackBerry 10 OS version 10.3.1 introduces Battery Saving Mode, which is

Keyboard shortcuts: BlackBerry HubIn the list of messagesAction ShortcutCompose a message Press CSearch the BlackBerry Hub Press SGo to the next unrea

Add an email account1. On the Add Account screen, tap Email, Calendar and Contacts.2. Enter the email address.3. Tap Next.4. Enter the password for th

After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.A

Add an IMAP or POP email accountMake sure you know the following information from your administrator or email service provider:• Messaging server type

5. Tap Save.Remove an account from your deviceTo stop receiving messages and notifications for an account and to stop syncing calendar and contact inf

Icon DescriptionNew Facebook notificationEmail with attachmentDraft messageEmail messages grouped by subject in a conversation threadUnread text messa

View messages by account or message typeIf you want to see messages only from a particular account (for example, your personal email account) or by a

You can help your device learn which messages are important to you by changing the priority of a message. For example, if a message is important to yo

• To add a name to your rule, enter a name in the Filter Name field.• To choose the account that the rule applies to, select an account in the Account

1.In the list view in the BlackBerry Hub, tap . 2.Tap > . 3. In the Sort drop-down list, tap a sort option.Share or save your attachments1.In t

email when you use the Conversation display style, forward a PIN message as an email, and set separate automatic replies for your internal and externa

• To reply to the email, tap .• To reply to all recipients of the email, tap .• To forward the email, tap .Tip: When you reply to an email, you

Change text formatting in an emailBold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors.1.While

Filing emailYou might not be able to file an email or create folders for an email, depending on the account that an email is in.File an emailYou can f

Manage your messages with BlackBerry Hub Instant ActionsBlackBerry Hub Instant Actions allow you to quickly triage messages, conversations, and events

• To mark messages before a specific date as read, touch and hold the date bar. Tap .Download or share a picture from an emailIn a message, touch an

• PEM (.pem, .cer)• DER (.der, .cer)• PFX (.pfx, .p12)1. Open a work email message with a certificate attachment.2.Tap . 3. If necessary, enter the pa

1.In the BlackBerry Hub, tap > > Secure Email.2. If necessary, tap the NNE tab.3. Turn on the NNE switch.Sign or encrypt a messageYou must u

• To receive a warning message if there is a problem with a PGP key, tap the PGP tab. Turn on the Warn About Problems With My PGP Keys switch.Secure e

1. From the bottom of the screen, slide your finger up just a little bit. The current view shrinks to show your notifications.2. Slide your finger to

Jump to the next or previous message1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of

Notifications and ringtonesRingtones that were previously available only on BlackBerry devices running BlackBerry 7.1 or earlier are now available on

Create a meeting from an emailWhen you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line

Customizing BlackBerry Hub settingsYou can customize a variety of settings in the BlackBerry Hub. For example, you can change your default email addre

• To change the default calendar that you add events to and send meeting invitations from, in the Calendar drop-down list, tap a calendar.Download onl

Color code your accountsTo help you distinguish between different types of accounts in the BlackBerry Hub, you can choose a color for each of your acc

Sync Microsoft Exchange contact foldersIf you have an email account that is supported by Microsoft Exchange ActiveSync, you can choose which of your c

3. Tap Save.Turn off cell broadcast messagesYour service provider might send you cell broadcast messages when you're using your BlackBerry device

Unsubscribe from public warning messagesYou might not be able to unsubscribe from some public warning messages, depending on your region and wireless

I can't see the recipients for a messageTo see the other recipients of a message and the account that you received the message in, in the message

For more information on Facebook for BlackBerry devices, see the Facebook User Guide.TwitterYou can use the Twitter for BlackBerry devices app to stay

• To attach a picture or file, tap .3. Tap Send.Tip: You can find, start, and reply to your joyn chats in the BlackBerry Hub.Invite other joyn conta

Use a keyboard shortcut key,166Create or change a keyboard shortcut,167Introducing your BlackBerry smartphoneIn this web-based training, learn about y

Send a file to a joyn contactYou can send different types of files to joyn contacts, including pictures, videos, and documents.1.During a one-on-one j

MediaChange the media volumeWhen music is playing, do any of the following:• To increase the volume, press the Volume Up key on the right side of your

File extension Supported video codec(s) Supported audio codec(s)MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCMWMV WMV 9 WMAAAC—AACAMR—AMRFLAC—FLAC, Vorbis

take panoramic pictures and capture the whole vista in one shot. Your device can also detect the lighting conditions and suggest the best mode and set

Tip: You can turn on grid lines to help you center items in your picture or to make sure your picture is straight. To turn on grid lines, in the Camer

• To return to the Camera app, lift your finger from the screen.• To delete the picture or video, slide you finger to the right onto . When you reac

Important: When taking a panoramic picture, don't move your device too quickly when panning and keep your device steady. A lot of movement will r

Edit Time Shift pictures laterWhen you take pictures using Time Shift mode, you can save the picture to edit later.Tip: The Time Shift icon ( ) appear

Icon DescriptionHDRThis mode, also known as High Dynamic Range mode, is available for the camera. HDR mode combines multiple pictures together and can

Icon DescriptionThis mode is available for the camera, video camera, and Time Shift mode. Night mode is useful when taking pictures and videos in area