Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - - Bedienungsanleitung

BlackBerry Enterprise Server for Microsoft ExchangeVersion: 5.0Service Pack: 4Installation and Configuration Guide

Installing the BlackBerry Collaboration ServiceThe BlackBerry Collaboration Service provides an encrypted connection between your organization's

MAPI Messaging Application Programming Interfacemessaging server A messaging server sends and processes messages and provides collaboration services,

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When you install the BlackBerry MDS Connection Service on a separate computer, the installation process installs the BlackBerry MDS Connection Service

Hardware requirements: BlackBerry Enterprise ServerThe following are requirements for a BlackBerry Enterprise Server and the BlackBerry Enterprise Ser

Item RequirementBlackBerry Enterprise Server that supports up to 1000 users• Two processors, 2.0 GHz Intel Xeon• 3 GB of memory• 64-bit operating syst

System requirementsFor information about calculating hardware requirements, visit www.blackberry.com/go/serverdocs to see the BlackBerry Enterprise Se

Item RequirementCDO library To support the latest version of Microsoft Exchange Server in your organization's environment, the latest version of

Item Requirementoperating system Any of the following operating systems:• Windows Server 2003 SP2 (32-bit or 64-bit)• Windows Server 2003 R2 SP2 (32-b

Item Requirement• Microsoft SQL Server 2008 R2 (32-bit or 64-bit)• Microsoft SQL Server 2008 R2 SP1 (32-bit or 64-bit)• Microsoft SQL Server 2008 R2 S

Item Requirement• Microsoft SQL Server 2008 SP1 Enterprise Edition or Standard Edition (32-bit or 64-bit)• Microsoft SQL Server 2008 SP2 Enterprise Ed

Item Requirement• Windows Server 2003 SP2 (32-bit or 64-bit)• Windows Server 2003 R2 SP2 (32-bit or 64-bit)• Windows Server 2008 SP2 (32-bit or 64-bit

Published: 2014-01-14SWD-20140114180405595

Item Requirement• Windows Server 2012IBM Sametime IP address of the computer that hosts the BlackBerry Collaboration Service added to the CommunityCon

Item Requirement• Microsoft Unified Communications Managed API 2.0 Core Redist 64-bit (ucmaredist.msi)• Microsoft Office Communications Server 2007 R2

Item Requirement• Microsoft SQL Server Native Client (sqlncli_x64.msi)• Microsoft Unified Communications Managed API 2.0 Core Redist 64-bit (to downlo

Item Requirement• if you install a central push server and less than 1000 user accounts, a minimum of 1024 MB• if you install a central push server an

Item Requirementapplication server For the BlackBerry MDS Connection Service to support Integrated Windows authentication, Microsoft IIS 6.0 or 7.0 us

Item Requirement• Automatic prompting for Microsoft ActiveX controls• Download signed Microsoft ActiveX controls• Run Microsoft ActiveX controls and p

System requirements: Messaging serverAny of the following messaging servers that are located in close proximity to where you want to install the prima

System requirements: Instant messaging serverTo install the BlackBerry Enterprise Server, any of the following instant messaging servers:• IBM Sametim

Unsupported environmentsItem DescriptionDMZ The BlackBerry Enterprise Server and BlackBerry Enterprise Server components, with the exception of the Bl

Item DescriptionCommunications Server 2007 R2. For more information, visit the Volume Licensing Service Center at www.microsoft.com.BlackBerry Attachm

Contents1 Overview: BlackBerry Enterprise Server...72 Planni

Preinstallation tasksConfiguring a Microsoft Exchange 2010 messaging environmentCreate a Windows account that has a Microsoft Exchange 2010 mailboxYou

Configure Microsoft Exchange 2010 permissions for the Windows accountBefore you begin: Verify the domain name in Microsoft Active Directory. When you

Before you begin: You must complete this task if the messaging server that the BlackBerry Enterprise Server uses is Microsoft Exchange 2010. If the me

• To enable a service account for all users in an organization, type the following command:New-ManagementRoleAssignment -Name: <role_name> -Role

Permit meeting requests from outside of your organization when using Microsoft Exchange Web Services for Microsoft Exchange 2010By default, the BlackB

4. To permit the BlackBerry Enterprise Server to check if a user has permissions for a public folder, assign the Owner permission for all public folde

1. Log in to a computer in the Windows domain as an administrator that has permissions to change user objects in Microsoft Active Directory.2. On the

Configuring a Microsoft Exchange 2003 messaging environmentCreate a Windows account that has a Microsoft Exchange 2003 mailboxYou must create a Window

This task describes how to configure the Microsoft Exchange permissions at the administrative group level for every Microsoft Exchange 2003 server tha

9. Click OK.10. Perform one of the following actions:• If you are running Windows Server 2003, in the Apply drop-down list, click User Objects.• If yo

Create a Windows account that has a Microsoft Exchange 2007 mailbox ... 34Configure

13. Add the Windows account to the local administrators group.Prevent the Microsoft Exchange known issues for wireless calendar synchronizationSome kn

5. In the Profile Name drop-down list, select the profile names for the user accounts.6. Click OK.7. In the left pane, select the user accounts that y

Specifying permissions for the Windows account or Microsoft SQL Server accountIf you install Microsoft SQL Server 2008 R2 Express Edition during the B

Create a BlackBerry Configuration DatabaseIf the security required by your organization does not allow applications to have permissions to create or u

Property DescriptionPASSWORD If you use database authentication, this property specifies the password for the database account.SCRIPT_ROOT This proper

7. In the Windows Services, verify that the SNMP service is running.After you finish: To complete the SNMP service installation process, after you ins

Create the DNS record for a BlackBerry Administration Service instanceTo configure multiple BlackBerry Administration Service instances for high avail

Preparing the computer that hosts the BlackBerry Collaboration Service for use with Microsoft Office Communications Server 2007 R2If you plan to insta

Preparing the computer that hosts the BlackBerry Collaboration Service for use with Microsoft Lync Server 2010If you plan to install the BlackBerry Co

Persistent socket connections for the BlackBerry Collaboration ServiceInstant messaging environment BlackBerry Collaboration Service requirementsMicro

Change the character encoding that the BlackBerry Enterprise Server uses to send Unicode messages...64Configure the BlackBerry En

Application BlackBerry Enterprise Server components that the application is installed withJDK 1.6.x• BlackBerry Enterprise Server (core)• BlackBerry A

Installing the BlackBerry Enterprise Server softwarePrerequisites: Installing the BlackBerry Enterprise Server software• Verify that the Windows accou

• computer name and port number of the proxy server (if applicable)• Add the blackberry.net domain to the permitted lists in the antivirus application

5. In the Accounts and Folders dialog box, in the Name field, type the name of the BlackBerry Enterprise Server that you want the BlackBerry Administr

13. Start the services for the BlackBerry Enterprise Server. If you installed the BlackBerry Administration Service, the setup application waits until

Install a BlackBerry Enterprise Server component on a computer that is separate from the computer that hosts the BlackBerry Enterprise ServerBefore yo

c. Click Check Name.d. Click OK.8. After the setup application installs the necessary components, click Continue.9. In the Administration settings dia

Install a standalone BlackBerry RouterA standalone BlackBerry Router is a BlackBerry Router that is hosted by a computer that does not host any other

Installing a standby BlackBerry Enterprise ServerTo configure the BlackBerry Enterprise Server for high availability and disaster recovery, you instal

Install a standby BlackBerry Enterprise ServerBefore you begin: • Install a primary BlackBerry Enterprise Server.• If you configured database mirrorin

You cannot determine the BlackBerry Attachment Connector that the BlackBerry Enterprise Server or the BlackBerry MDS Connection Service uses...

• In the Additional components list, select any components that you want to install with the standby BlackBerry Enterprise Server.8. In the High avail

Postinstallation tasksTest the BlackBerry Enterprise Server installation1. In the Windows Services, verify that the services for the BlackBerry Enterp

1. On the database server, open the BlackBerry Enterprise Server installation files.2. Perform one of the following actions:• If a 32-bit Microsoft SQ

Best practice DescriptionDo not change the account information for the BlackBerry Enterprise Server unless the BlackBerry Enterprise Server documentat

• If you are running a 64-bit version of Windows, go to HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Research In Motion\BlackBerry Enterprise Server\Setup.

• To configure the BlackBerry Enterprise Server to select the most appropriate character encoding when it encodes plain-text messages and email messag

• Visit http://support.microsoft.com/kb/923537/en-us to download and install the required hotfix on the computer that will host the BlackBerry Enterpr

For more information about Microsoft Exchange Web Services, visit http://msdn.microsoft.com/en-us/library/bb204119.aspx.For more information about con

• To configure all BlackBerry Messaging Agent instances on a specific BlackBerry Enterprise Server to use Microsoft Exchange Web Services, type traitt

Configure a Hosted BlackBerry services environment for use with Microsoft Exchange 2010 SP1 Multi-Tenant Deployment1. Verify that you configured the M

Overview: BlackBerry Enterprise ServerThe BlackBerry Enterprise Server is designed to be a secure, centralized link between an organization's wir

4. In the BlackBerry Administration Service pool drop-down list, click TCP with TCP PING.5. Click Save all.6. Restart the BlackBerry Administration Se

4. On the Security tab, click Local Intranet.5. Click Sites.6. Click Add to add the console to the list of trusted web sites.7. Click Close.8. Click O

1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Compo

Attachment.Server.port.asp=1900Attachment.Server.port.rqp=20004. To connect another BlackBerry Collaboration Service to the BlackBerry Attachment Serv

• To include the BlackBerry Attachment Service instance in the secondary group, select Secondary.8. Perform the following actions:• To turn on support

Permit a BlackBerry Enterprise Server to connect to a remote BlackBerry RouterIf you installed a BlackBerry Router on a computer that is separate from

• If you changed a BlackBerry Enterprise Server pair, click one of the instances and on the Instance tab, click Restart instance. Repeat this step for

Restrict database permissions for the BlackBerry Attachment ServiceThe BlackBerry Attachment Service accesses the BlackBerry Configuration Database to

Configuring minimum Microsoft SQL Server permissions for the Windows accountThe BlackBerry Enterprise Server setup application requires the Windows ac

5. Change the Database role membership to rim_db_bes_server.6. Remove all other database role memberships.7. Apply your changes.Changing the BlackBerr

Planning a BlackBerry Enterprise Server installationYou can install all BlackBerry Enterprise Server components on one computer, or you can install sp

• Make sure that the Windows account that you use to complete this task is a member of the RTCUniversalServerAdmins group or a group with similar perm

Adding or removing BlackBerry Enterprise Server componentsIf you installed a BlackBerry Enterprise Server previously, you can add one or more BlackBer

Component Options• If you installed remote components, you can add a BlackBerry Administration Service.BlackBerry Attachment Service You can choose on

Add or remove a BlackBerry Enterprise Server componentWhen you add or remove a BlackBerry Enterprise Server component, the components on the computer

7. In the Setup options dialog box, select the components that you want to add and clear the checkboxes for the components that you want to remove. Th

• If you reinstalled the BlackBerry Administration Service, in , delete the cache content.Remove BlackBerry Enterprise Server component information fr

Removing the BlackBerry Enterprise Server softwareRemove the BlackBerry Enterprise Server software1. On the taskbar, click Start > Settings > Co

BlackBerry Enterprise Server registry keysThe setup application might not remove the following BlackBerry Enterprise Server registry keys from the Win

Removing the BlackBerry database notification systemYou must remove the BlackBerry database notification system manually if you installed it manually.

5. Using Windows Explorer, navigate to <drive>:\Program Files\Microsoft SQL Server\MSSQL\Binn.6. Delete the RimEsp.dll file.Installation and Con

Installing the BlackBerry Administration ServiceThe BlackBerry Administration Service permits you to manage a BlackBerry Enterprise Server domain thro

Troubleshooting the BlackBerry Enterprise Server installation processFailed to write License Key to the DatabaseThis error message appears when you tr

3. Click OK.4. In the left pane, navigate to HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Database.5. If necessary, cre

5. On the BlackBerry Server tab, click Edit MAPI profile.6. Type the Microsoft Exchange server name.7. Click the Windows account that is associated wi

• If the BlackBerry MDS Connection Service connects to the BlackBerry Attachment Connector instance, in the Instance information section, in the Frien

• MSPST32.DLL• WMSUI32.DLL4. In C:\Windows\System32, run the FixMapi.exe application.5. Install the MAPI and CDO client version 6.5.8022.6. Restart th

Possible cause Possible solutionconfigured to use an incorrect static port number when it connects to the BlackBerry Configuration Database.1. On the

You cannot create a user account in the BlackBerry Administration ServicePossible cause Possible solutionThe BlackBerry Administration Service is conf

3. Right-click BlackBerry Server Configuration and select Run as administrator.4. On the Administration Service - High Availability tab, in the Pool n

Related resourcesTo read the following guides or additional related material, visit http://www.blackberry.com/go/serverdocs.Guide InformationWhat&apos

GlossaryAES Advanced Encryption StandardAJAX Asynchronous JavaScript and XMLBlackBerry CAL A BlackBerry Client Access License (BlackBerry CAL) limits