Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - - Installationsanleitung PDF herunterladen (Seite 103)

Users experience unexpected behavior with

message lists and calendars on BlackBerry

devices

Possible cause

If the MAPI and CDO client version 6.5.8022 was installed without uninstalling previous versions of the MAPI and CDO

client (including the associated .DLL files), users might experience unexpected behavior with message lists and calendars

on BlackBerry devices.

Possible solution

For more information about Microsoft Exchange Server MAPI Client and CDO version 1.2.1, visit www.microsoft.com.

1. In the Windows Services, stop the services for the BlackBerry Enterprise Server and any processes that use the MAPI

and CDO client.

2. Remove the MAPI and CDO client version 6.5.8022.

3. Verify that the following files are not present in C:\Windows\System32 or any other directory in the environment path:

• CDO.DLL

• EMSABP32.DLL

• EMSMDB32.DLL

• EMSUI32.DLL

• EMSUIX32.DLL

• GAPI32.DLL

• MAPISP32.EXE

• MSPST32.DLL

• WMSUI32.DLL

4. In C:\Windows\System32, run the FixMapi.exe application.

5. Install the MAPI and CDO client version 6.5.8022.

6. Restart the services for the BlackBerry Enterprise Server and any processes that use the MAPI and CDO client.

If you run the BlackBerry Enterprise Server setup application after you complete the possible solution, when the setup

application displays the preinstallation checklist, an error message indicates that the setup application could not detect

Upgrade Guide Troubleshooting the BlackBerry Enterprise Server upgrade process

103

1 2 ... 98 99 100 101 102 103 104 105 106 107 108 ... 113 114

Keine Kommentare

Blackberry ENTERPRISE SERVER FOR MICROSOFT EXCHANGE - - Installationsanleitung Seite 103