Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE Bedienungsanleitung

Stöbern Sie online oder laden Sie Bedienungsanleitung nach Software Blackberry PROFESSIONAL SOFTWARE FOR MICROSOFT EXCHANGE herunter. BlackBerry Professional Software for Microsoft Exchange Benutzerhandbuch

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Inhaltsverzeichnis

Seite 1 - Upgrade Guide

Upgrade GuideBlackBerry Professional Software for Microsoft ExchangeVersion: 4.1 | Service Pack: 4

Seite 3 - Contents

System requirements2For information about calculating hardware requirements, visit www.blackberry.com/go/serverdocs to see the BlackBerryEnterprise S

Seite 4

Item Requirement• to support Microsoft Exchange 2007, either Microsoft Exchange ServerMAPI client and CDO 1.2.1, or Microsoft Exchange 2003 SP2 System

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Item RequirementMicrosoft® .NET Framework to support languages other than English, localized version of Microsoft .NETFramework version 1.1 SP1instant

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Item Requirement• Microsoft® Windows® 2000 SP4 (Server edition or Advanced Serveredition)• Microsoft® Windows Server® 2003 SP1• Microsoft® Windows® XP

Seite 7 - BlackBerry Enterprise Server

Item RequirementMicrosoft Exchange Organization ofthe messaging server system toolsthe same Microsoft Exchange Organization as the messaging serverver

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Item Requirement• Microsoft® Windows® Small Business Server 2003 (Standard edition orPremium edition)messaging server application To support BlackBerr

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Item Requirementoperating system Any of the following operating systems:• Microsoft® Windows® 2000 SP4 (Server edition or Advanced Serveredition)• Mic

Seite 10

Item Description• if your instant messaging server is Microsoft Office Live CommunicationsServer 2005 SP1, a server authentication certificate for the

Seite 11 - System requirements

Item Description• an ISAPI filter for the cwaauth.dll file and the ajax.dll fileenhanced network authentication The BlackBerry Enterprise Server and i

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SWD-356206-0912100551-001

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Preparing to upgrade from the BlackBerry ProfessionalSoftware to the BlackBerry Enterprise Server3Obtain the BlackBerry Enterprise Server software fil

Seite 15

Verify the names of the existing BlackBerry Configuration Database andits host computerIf you plan to use the existing BlackBerry® Configuration Datab

Seite 16

Back up the BlackBerry Professional Software registry settingsYou can back up the settings for the BlackBerry® Professional Software in the Windows® r

Seite 17 - Supported environments

Task Stepsd. Click Add.e. Type the names of the backup file and the backup directory.f. In the Backup section, click Database - complete.g. Click OK.B

Seite 18

Task Stepsb. Run the BlackBerryDbBackup.exe file, using the parameters that areexplained in Blackberry Configuration Database Backup Toolparameters.Af

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Configuring a Microsoft Exchange 5.5, MicrosoftExchange 2000, or Microsoft Exchange 2003 messagingenvironment4Identify and resolve any Microsoft Excha

Seite 22 - Verify the existing CAL key

Setting up the database connection5The BlackBerry® Enterprise Server can connect to the BlackBerry Configuration Database on the Microsoft® SQL Server

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Contents1 Upgrading from the BlackBerry Professional Software to the BlackBerry Enterprise Server... 5Feature comparison for

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Configuring authentication to the BlackBerry MDS Integration ServicedatabaseIf you install the BlackBerry® MDS Integration Service on a Microsoft® SQL

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Performing the upgrade from the BlackBerry ProfessionalSoftware to the BlackBerry Enterprise Server on theexisting host computer6Prerequisites: Upgrad

Seite 26

Upgrade from the BlackBerry Professional Software to the BlackBerryEnterprise Server on the existing host computerDuring the upgrade process, you must

Seite 27

Performing the upgrade from the BlackBerry ProfessionalSoftware to the BlackBerry Enterprise Server on a new hostcomputer7Prerequisites: Upgrading fro

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• Send As permission on a single account for all BlackBerry device users in a Microsoft® Active Directory® domain orcontainer• database permissions fo

Seite 29

Upgrade from the BlackBerry Professional Software to the BlackBerryEnterprise Server on a new host computerDuring the upgrade process, you must restar

Seite 31

Troubleshooting the BlackBerry Enterprise Serverupgrade process8A third-party tool did not install successfully and the BlackBerryEnterprise Server se

Seite 32

The BlackBerry Collaboration Service does not connect to MicrosoftOffice Live Communications Server 2005Possible solutionIf your organization's i

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You encounter errors when you try to upgrade the BlackBerryConfiguration DatabasePossible solution1. Navigate to C:\Program Files\Research In Motion\B

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Configuring authentication to the BlackBerry MDS Integration Service database... 286 Performing

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Possible cause Possible solution4. Click Start.If a Messaging Application Programming Interface(MAPI) profile was created using a profile wizard, this

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Possible cause Possible solutionThe Microsoft Windows account that is used to run theBlackBerry Professional Software was migrated to anew server, and

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Possible cause Possible solution• permissions for the Microsoft Windows accountthat is used to run the BlackBerry ProfessionalSoftwareare not correctl

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BlackBerry Router and BlackBerry Dispatcher do not install during themigration or upgrade processWhen you migrate or upgrade to the BlackBerry® Profes

Seite 39 - Configuration Database

For more information about possible causes and solutions for these issues, visit www.blackberry.com/support to read articleKB04646.Microsoft Outlook W

Seite 40

Task Stepsc. Click Restore Database.d. On the General tab, in the Restore section, click From device.e. In the Choose Restore Devices section, click A

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Task Stepsc. Type the same parameters that you used when you backed up thedatabase.d. Press ENTER.Upgrade GuideRestore the BlackBerry Configuration Da

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Upgrading the BlackBerry Device Software9If you want to make the new features of the BlackBerry® Enterprise Server available to users in your organiza

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Configure a network drive1. Share <drive>:\Program Files\Common Files\Research In Motion with read-only permissions.2. Verify that the computer

Seite 44

Push the BlackBerry Device Manager installation file to users' computersYou can push the BlackBerry® Device Manager to users' computers so t

Seite 45

Restore the BlackBerry Configuration Database...

Seite 46 - Task Steps

2. Consider providing the following instructions in the email message:• Connect your BlackBerry device to your computer.• Do not disconnect your Black

Seite 47

Advantages Disadvantages• You can use software configurations to help controlthe software upgrades.• You can upgrade multiple BlackBerry devices at th

Seite 48 - Configure a network drive

9. Click OK.Assign the software configuration to a user accountIf you add the BlackBerry® Device Software to a software configuration and then assign

Seite 49

• Upgrade Required: the BlackBerry device has not yet been upgraded to the BlackBerry® Device Software specifiedin the assigned software configuration

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2. Save the required BlackBerry Device Software files to the folder.Save the BlackBerry Desktop Software installation files to the network drive1. Dow

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Confirming that the BlackBerry Device Software upgrade process completedsuccessfullyVerify that the upgrade from BlackBerry Device Software Version 4.

Seite 53

Troubleshooting the BlackBerry Device Software upgradeprocess10When users click the link to the application loader tool in the upgradeinstructions, th

Seite 55

Glossary11AJAXAsynchronous JavaScript® and XMLBlackBerry DomainA BlackBerry Domain consists of the BlackBerry Configuration Database with its users an

Seite 57

messaging serverA messaging server sends and processes messages and provides collaboration services, such as updating andcommunicating calendar and ad

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XMLExtensible Markup LanguageUpgrade GuideGlossary59

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Legal notice12©2008 Research In Motion Limited. All rights reserved. BlackBerry®, RIM®, Research In Motion®, SureType® and relatedtrademarks, names, a

Seite 61 - Extensible Markup Language

DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBYLIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRS

Seite 62

The terms of use of any RIM product or service are set out in a separate license or other agreement with RIM applicablethereto. NOTHING IN THIS DOCUME

Seite 63 - Legal notice

Upgrading from the BlackBerry Professional Software tothe BlackBerry Enterprise Server1Your organization can upgrade from the BlackBerry® Professional

Seite 64

Feature BlackBerry Professional Software BlackBerry Enterprise Servergroups user administration only group administration or useradministrationroles u

Seite 65

Hardware Scenario• If the BlackBerry Configuration Database is currently installed on a computer that isseparate from the messaging server, you can co

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